Overview

Join a team that clears the path for you to thrive. As an AI Workforce Solution Engineer supporting the Japan Global Specialist Team Unit, you will work with some of Microsoft’s most strategic global customers headquartered in Japan. You will help them reimagine how their workforces operate using advanced cloud and artificial intelligence solutions, while navigating the unique business, regulatory, and cultural dynamics of a high‑growth market.

In this global role covering top Japanese global accounts, you will be the senior technical leader who connects customer business priorities to Microsoft’s solution portfolio, particularly in areas where AI can transform productivity, employee experience, and operational excellence. You will lead the technical strategy across complex, multi-country engagements, orchestrate the right experts and partners, and ensure that our solutions land with measurable impact for customers and for Microsoft’s growth in this strategic market.

You will collaborate closely with the Japan Global Specialist Team Unit to shape long-term architectures, de‑risk large deals, and turn customer feedback into actionable insight for our product and engineering teams. At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth‑mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.

Responsibilities

• Use deep customer, industry, and solution expertise to build credibility with technical decision makers and act as a trusted advisor on how Microsoft solutions can address their security and workforce transformation needs.
• Apply advanced sales methodologies to guide customers through complex digital transformation journeys, designing and validating architectures and solutions that showcase clear business value and innovation.
• Lead and ensure complex technical wins across workloads, regions, and teams by defining rules of engagement, coaching technical sellers and account teams, and orchestrating Microsoft resources and programs.
• Scale customer success through partners by building strong technical relationships, promoting partners across the Microsoft ecosystem, and identifying new partnership opportunities that support subsidiary strategy.
• Develop and share competitive and market insights, documenting patterns and feeding them back to product and engineering teams to influence strategy, offerings, and competitive positioning.

Qualifications

• Demonstrated background in technical pre-sales, solution engineering, technical consulting or technology delivery, with the ability to translate customer needs into technical solutions.
• Good understanding of AI and cloud technologies, with technical depth in areas such as Microsoft Copilot, Copilot Studio, Azure AI or GitHub Copilot.
• Ability to engage and influence senior customer stakeholders, connecting technical solutions with business needs.
• Proven ability to work effectively across global or international teams, customers or projects.
• Ability to work independently and proactively, taking ownership and driving customer opportunities with limited day-to-day direction.

Solution Engineering IC5 - The typical base pay range for this role across United Kingdom is £79,700.00 - £133,900.00 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/united-kingdom-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.