Bilingual quality assurance field supervisor (english/spanish)

Abcor Home Health, Inc., is growing and we are hiring a part time Quality Assurance Supervisor to join our team in our Chicago, IL (North Side) office.

What We Can Offer You:

• Pay range of $21 per hour - $22 per hour
• Use of Company issued vehicle
• 401(k) with company match available after 90 days of employment
• Paid Company Holidays
• 6 paid company holidays per calendar year

Responsibilities:

• Complete 12-13 weekly home visits to assess care quality, caregiver performance, and alignment with client care plans and company standards.
• Ensure compliance with IDoA standards, HCAoC policy, and documentation requirements.
• Observe, coach, and support caregivers, providing feedback and training as needed.
• Identify home safety risks and educate clients on safety precautions.
• Partner with branch management on client safety, compliance, and overall satisfaction.
• Maintain accurate visit documentation and weekly reports.
• Serve as a primary point of contact for clients and caregivers.
• Report to the Branch Manager and use a company vehicle; daily in-office check-in required.

Requirements

• High school diploma or GED
• Ability to travel throughout the Chicago, IL (North Side) Area
• Strong communication, interpersonal, and organizational skills
• Intermediate skills in Microsoft Excel, Outlook, and Teams
• Good time management skills and the ability to manage multiple visits efficiently
• Experience in homecare services (Preferred)
• Bilingual Spanish is required