Quality Inspector – Field Operations

Location: Los Angeles, CA (Travel Required)

Reporting Structure: This role reports to the Director of Central Tech Ops

The Company

Throne is a fast growing Series B startup transforming public infrastructure by delivering clean, safe, smart restrooms to cities, transit agencies, and public spaces. With flagship customers like LA Metro, Caltrain, Berkeley, Ann Arbor, Beverly Hills and Washington DC, they're rapidly scaling and preparing for multi-city expansion in 2026–2027.

Why This Role is Exciting

• Own quality across every market: You'll serve as the eyes and ears of Throne's Central Technical Operations team, ensuring every deployed unit and local operation meets the company's quality standards.
• Travel with purpose: Visit markets across the country—including Seattle, the Bay Area, Washington D.C., Atlanta, Ann Arbor, and New York City—to evaluate operations, identify opportunities for improvement, and help establish consistent excellence nationwide.
• Shape quality standards: Your findings won't just identify issues—they'll directly influence how Throne evolves its inspection processes, documentation, and operational best practices as the company scales.
• Cross-functional impact: Work closely with Technical Operations, Engineering, and local Operations teams to improve product quality, operational execution, and customer experience across the organization.

Responsibilities

As the Quality Inspector – Field Operations, you will evaluate the quality of Throne's deployed restroom units and audit field operations across multiple markets, helping ensure consistent operational excellence as the company grows.

• Unit Inspections & Technical Auditing: Conduct detailed inspections of deployed Throne units, evaluating mechanical, electrical, plumbing, IoT, and overall product quality against established standards. Identify defects, maintenance issues, and quality concerns while verifying corrective actions during follow-up visits.
• Market Operations Auditing: Audit local market operations, including inventory management, warehouse organization, fleet condition, equipment readiness, cleanliness standards, and operational compliance. Build strong working relationships with local teams while maintaining objective, consistent quality assessments.
• Reporting & Documentation: Produce clear, structured inspection reports that communicate findings, trends, and recommended corrective actions to Technical Operations and local leadership. Maintain accurate documentation and contribute to the company's growing quality knowledge base.
• Continuous Improvement: Identify recurring trends across markets and partner with Central Technical Operations to improve inspection criteria, quality standards, operational processes, and audit procedures as Throne expands nationally.

Is This You?

• 3+ years of experience in quality assurance, quality control, technical inspection, or field operations
• Strong understanding of mechanical, electrical, plumbing, or technical systems with the ability to evaluate equipment against established standards
• Experience conducting structured inspections or audits with excellent documentation and reporting skills
• Highly detail-oriented with a systematic, process-driven approach to identifying and resolving quality issues
• Comfortable reading technical documentation, specifications, and schematics
• Strong written and verbal communication skills with the ability to present findings clearly to both technical and operational teams
• Self-motivated and comfortable working independently with significant autonomy
• Willingness to travel up to two weeks per month to support markets across the United States
• Valid driver's license with a clean driving record

Ideal Candidate

• Experience inspecting field operations, infrastructure, facilities, fleet operations, manufacturing, or portable sanitation equipment
• Familiarity with IoT-connected devices or smart hardware systems
• Experience developing inspection checklists, QA documentation, or operational standards
• Formal QA/QC certification (ASQ, ISO, or similar) is a plus
• Experience using inspection management or field reporting software

Benefits

• Competitive salary ($70,000–$90,000)
• Meaningful Series B equity
• Comprehensive health insurance
• Unlimited PTO
• All travel expenses covered

Throne is a proud Equal Opportunity Employer, and we are committed to pursuing and hiring a diverse workforce. We believe that every person has a right to equal employment opportunities without discrimination, and that diversity contributes to the overall health of the organization. We do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Throne’s receipt of an acceptable and job-related drug test, motor vehicle report, and/or background check, as applicable and permissible by law.