Inside Sales Representative – Enterprise

Location: Diegem

Summary

The Inside Sales Representative (ISR) is a key member of Fortinet’s sales organization, responsible for driving growth within an assigned territory. In this role, you will partner closely with Field Account Managers to build and execute strategies that expand new customer acquisition while strengthening existing relationships.

At Fortinet, we foster a results driven, high performance culture that rewards hard work, innovation, and excellence. Our team thrives in a fast-paced, collaborative environment where initiative is encouraged and success is celebrated. Fortinet invests heavily in its people providing comprehensive onboarding, continuous technical and sales training, and ongoing enablement to ensure your long-term success.

As an ISR, you will collaborate with Fortinet’s reseller partners, marketing teams, and channel organizations to drive opportunities, generate pipeline, and increase revenue. You will play a pivotal role at the forefront of identifying new business opportunities and contributing to the overall success of the sales organization.

This role offers clear career advancement opportunities, empowering team members to grow within the sales organization, and recognizing top performers with career development, rewards, and increased responsibility.

What you’ll do:

• Generate new sales opportunities through outbound calls, emails, and social media outreach
• Generate accurate quotes, pricing proposals, and bill-of-materials (BOM) in coordination with Account Managers and partners.
• Provide daily administrative and operational support to Enterprise Account Managers to streamline sales workflows.
• Handle incoming phone inquiries from clients and reseller partners, providing immediate assistance and routing critical requests.
• Track and assist with order status, deal approvals, special pricing requests (SPR), and distribution flow.
• Qualify leads and set appointments for the sales team, ensuring a steady flow of high-quality meetings and opportunities
• Create and track sales opportunities (leads, renewals, and deal registrations in Salesforce.com)
• Manage small-scale deals and renewal opportunities throughout the full sales cycle, from pre‑sale to post‑sale.
• Collaborate with sales team to strategize outreach and lead qualifications.
• Address customer satisfaction issues and requests in a timely manner and assist with customer presentations and demos
• Meet and exceed sales activity metrics designed to drive productivity and success
• Align with sales, channel, and partner teams to support overall company revenue targets
• Execute the role with professionalism and in alignment with Fortinet’s core values

What you’ll bring

• Prior experience as an Inside Sales Representative (ISR), Business Development Representative (BDR), or in a similar sales role
• High attention to detail and accuracy with numbers, complex pricing structures, and quotes.
• Strong responsiveness and willingness to spend time on the phone assisting internal teams, partners, and customers.
• Ability to multitask and manage administrative priorities under tight deadlines to free up field sales capacity.
• Bachelor’s degree or equivalent experience
• Strong communicator with proven relationship-building skills
• Self-starter: coachable, adaptable, and growth-driven
• Proficient with Salesforce and modern prospecting tools
• Highly organized, resilient, and results-focused
• Entrepreneurial mindset with forward-thinking problem-solving
• Technical degree in Computer Science, Information Technology/Systems, Cybersecurity, or a related field
• Background in networking, security, and/or public/private cloud (preferred)
• 1–3 years of sales or related individual contributor experience
• French & Dutch professional fluency