Supervisor for dry dock repair

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

Job Description

• Responsible for executing services and providing technical support to customers including: advanced maintenance, installations, repairs, condition assessments and basic troubleshooting at customer sites.
• Investigate and resolve technical problems on specific products, modules and systems with deep product knowledge at customer sites.
• Train customers or other Field Service Engineers on basic product features.
• Supervise other Field Service Engineers or external Service Providers on execution of basic service jobs.
• Preparation of assigned service jobs according to the FSE Handbook.
• Follow up on actions and promises made to customers.
• Write service report on site and obtain customer‘s signature.
• Update service execution IT systems with relevant information.
• Report unsafe practices and other safety incidents according to local reporting procedures.
• Capture Installed Base on site and communicate sales leads to sales organization.
• Proactive recommendations to customers related to our service portfolio.
• Execute services in our Service Centers as required.

What you know:

1. Familiar with marine boilers and other marine auxiliary equipment. 熟悉船用锅炉等其他船用辅机设备
2. More than 8 years of related experience. 8年以上相关经验
3. Workable English skill in oral and written. 英语至少需要听得懂
4. Proven team management experience and on-site management. 良好的团队管理以及现场管理经验
5. Accept to travel.接受高频出差

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.