Clinical Technology Service Technician — California Territory

Make a direct impact on patient safety by ensuring hospital equipment performs flawlessly—every shift, every procedure. STERIS partners with healthcare and life science leaders worldwide to create safer, healthier environments through innovative products and expert services.

As a remote, Customer-facing technician working primarily inside hospitals, you will be the trusted pro who restores uptime and confidence in critical devices.

Grow your impact and your career

You’ll build technical mastery, strengthen cross-functional relationships, and develop consultative skills that open doors to long-term growth at STERIS.

Your mission

• Perform core troubleshooting, repairs, and preventive maintenance on STERIS and competitor medical equipment, systems, and components.
• Plan your workload to deliver on PMs, service and warranty calls, equipment installations, and field upgrade programs—balancing Customer priorities with business objectives.
• Engage Technical Support, Engineering, and Service Contract Management to escalate issues and accelerate resolution.
• Use advanced technology platforms to complete regulatory compliance tasks and to document, track, and close service activities.
• Educate Customers on findings, present pricing and repair options, and—supported by management—partner with Sales to enhance Customer experience and uncover revenue opportunities.
• Learn to identify sales leads in your territory.
• Support multiple facilities across the assigned territory based on service agreements and needs.

Who thrives here

High School Diploma or GED and 4+ years of experience, including at least 2 years in a mechanical/technical role; an associate degree, related certifications, competitive equipment training, or relevant military experience may count toward the technical requirement.

Valid driver’s license and ability to meet all background and physical assessment elements required for vendor credentialing (new and existing).

Proven Customer interaction and team collaboration skills. Strong written and verbal communication. Comfort with Windows/email, navigation tools, mobile apps, and entering data across multiple systems. Flexibility to work early or late hours with potential overnights based on Customer and business needs.

Valued previous paths

HVAC, refrigeration, boilers/chillers, general maintenance, equipment repair, diesel/automotive, aviation repair, plumbing, or electrical.

Where you’ll be based

This is a remote field position serving a defined territory. Candidates must reside in California.

What we provide

• Market competitive pay
• Generous PTO plus 9 additional holidays
• Excellent medical, dental, and vision benefits
• Company vehicle
• Company cell phone and laptop
• Provided tools, equipment, and uniforms
• Short- and long-term disability coverage
• 401(k) with company match
• Maternity and paternal leave
• Optional perks like pet insurance discounts
• Tuition reimbursement and continued education opportunities
• Clear pathways for advancement and a stable long-term career

Join STERIS and be the difference between equipment that simply works and equipment teams can trust.