Field service representative - christiana care

Daniels Health is searching for a customer service-oriented individual to join us as a Field Service Representative. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location.

ChristianaCare Christiana Hospital - 4755 Ogletown Stanton Rd, Newark, DE 19718

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What will your job involve?

• Working with clinical staff within ChristinaCare to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy
• Inspection and servicing of all Daniels’ products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment
• Maintaining adequate inventory levels of container stock at a location and department level
• Clear communications and strong relationship management with hospital staff and Daniels staff
• Communicating and escalating customers issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily duties
• Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision
• Ensuring staging area is neat and orderly after entering and before leaving the facility
• Standing and walking for a significant part of the day
• Lifting containers weighing up to 50 lbs
• Pushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbs

What are we looking for?

• Willingness to take a 5 panel urine drug screening
• Willingness to take a 7 year background check
• Previous experience in a warehouse labor-intensive job (repetitive lifting of 50lbs to 75lb containers!!)
• Basic math and ability to read/record weights accurately
• Familiarity with weighbridge/scale systems
• Comfort with repetitive tasks while maintaining quality standards
• Comfortable standing for extended periods and working in PPE
• Proven longevity with employers
• Can-do attitude!!
• Seeking EVS, Housekeeping, Sterilization Technician Experience!

Why work for us?

• Job stability – as an essential service to healthcare we are non-seasonal and recession proof
• Consistent work hours – Monday/Wednesday/Friday (7AM - 3PM)
• Benefits – Full time roles are provided benefits, sick leave and vacation leave from day one!!
• Permanent position – This is a PART TIME permanent role of 25 hours per week!
• Competitive salary – This position is offering a set rate (non-Negotiable) range of $19.00 to $21.00 per hour!

Who are we? We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S.

Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.

Daniels Health conducts background checks and drug testing as part of the post‑offer hiring process.