Territory manager (residential hvac)

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Location

field, Longueuil, Canada

Salary

$88k – $116k/yr

Commitment

Full Time

Level

Lead / Manager

Required skills

SalesAccount managementNegotiationCustomer relationship managementTerritory planningProduct demonstrationCoachingMentoringBilingualismTime managementPersuasionCustomer needs assessmentMicrosoft OfficeCRM softwareHVAC industry knowledge

Job Description

Company Profile

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Lennox (NYSE: LII) — Fort de 130 ans d'héritage et de succès dans les domaines du CVC et de la réfrigération, Lennox propose à ses clients résidentiels et commerciaux des solutions de régulation climatique à la pointe de l'industrie. Chez Lennox, nous gagnons en équipe ; nous visons l'excellence et fournissons des produits et services innovants et durables. Notre culture nous guide et crée un environnement de travail où chaque collaborateur se sent écouté et accueilli. Lennox est une communauté mondiale qui valorise la contribution de chaque membre de l'équipe et offre un cadre propice au développement professionnel. Rejoignez-nous, évoluez et grandissez avec nous.

Job Description

This territory manager develops new prospects and interacts with existing customers to increase sales of products and services.

Duties include, but are not limited to:

  • Select the correct products or assist customers in making product selections based on customer needs, product specifications and applicable regulations.
  • Negotiate prices, terms of sale and service agreements.
  • Ensures high post-sales satisfaction by facilitating positive, long-term relationships and high potential for repeat business with customers.
  • Sets account and territory plans on an annual, quarterly and monthly basis.
  • Generally focuses on local market accounts and prospects, and may be responsible for a limited number key or named accounts.
  • Coach and mentor less experienced sales representatives as needed.

Voici la traduction en français du texte :

Ce responsable de secteur développe de nouveaux prospects et échange avec les clients actuels pour augmenter les ventes de produits et de services.

Les tâches incluent, sans s'y limiter :

  • séléctionner les bons produits ou aider les clients à faire leur choix en fonction de leurs besoins, des spécifications des produits et des réglementations applicables.
  • Négocier les prix, les conditions de vente et les contrats de service.
  • Garantir un niveau élevé de satisfaction après-vente en favorisant des relations positives à long terme et un fort potentiel de fidélisation des clients.
  • Établir des plans de comptes et de secteur sur une base annuelle, trimestrielle et mensuelle.
  • Se concentrer généralement sur les comptes et prospects du marché local, et pouvoir être responsable d'un nombre limité de comptes clés ou désignés.
  • Coacher et encadrer les représentants commerciaux moins expérimentés selon les besoins.

Qualifications

Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least 3 years of related experience.

Must be bilingual in French and English, written and speaking.

Requires strong abilities in building relationships, listening, persuading, negotiating, and managing time.

Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Effective at written and verbal communication.

Requires intermediate industry and product knowledge.

Must be able to use Microsoft Office and Customer Relationship Management software.

HVAC industry experience preferred.

Exige un baccalauréat ou une combinaison équivalente de formation et d’expérience. Nécessite au moins 3 ans d’expérience pertinente.

Doit être bilingue en français et en anglais, à l’oral et à l’écrit.

Doit posséder de solides compétences en établissement de relations, en écoute, en persuasion, en négociation et en gestion du temps.

Doit avoir une bonne connaissance des principes et des méthodes de présentation, de promotion et de vente de produits ou de services. Cela comprend les stratégies et les tactiques de marketing, les démonstrations de produits, les techniques de vente et les systèmes de suivi des ventes.

Doit connaître les principes et les processus liés au service à la clientèle, notamment l’évaluation des besoins des clients, le respect des normes de qualité des services et l’évaluation de la satisfaction de la clientèle.

Doit posséder d’excellentes compétences en communication écrite et orale.

Doit avoir une connaissance intermédiaire de l’industrie et des produits.

Doit être capable d’utiliser Microsoft Office et des logiciels de gestion de la relation client (CRM).

Une expérience dans l’industrie du CVAC (chauffage, ventilation et climatisation) est souhaitable.

What We Offer

Compensation: The total compensation range for this position is between $88,000 and $115,500 and will be based on the candidate’s qualifications, experience, and education. Under the plan, target compensation will be made up of 65% base salary and 35% commission. New hires are guaranteed to receive at least the target commission for six months. The competitive compensation plan also includes an uncapped bonus structure based on performance exceeding 100% of the plan across three individual categories. The bonus amount increases as performance surpasses quota, so the potential payout is not fixed and can grow as over-quota achievements increase.

Our competitive benefits package includes:

  • Comprehensive health, vision, and dental insurance
  • Company-matched retirement savings plan
  • Employee stock discount program
  • Maternity, Parental and other leaves
  • Vacation, volunteer time off, well-being days
  • Wellness programs

Our Culture

At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

Artificial Intelligence Disclosure: Lennox uses artificial intelligence tools to assist in screening, assessing, or selecting applicants for this position. These tools may support the review, organization, evaluation, or prioritization of application materials and other information submitted during the recruiting process. Lennox remains responsible for its recruitment process and hiring decisions, and artificial intelligence is used as one part of the overall candidate review process.

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

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Territory manager (residential hvac) at Lennox International in Longueuil, CAN, salary $44-$57/hour