Location
field, Taoyuan City, Taiwan
Commitment
Full Time
Level
Senior (5+ years)
Required skills
Job Description
Job Req ID: 29476
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Essential Duties and Responsibilities:
- Lead on-site installation, commissioning, and deployment of liquid cooling systems (CDUs, Cooling Towers, L2A Sidecars, and RDHX) at customer facilities.
- Provide expert technical support, troubleshooting, diagnosis, and resolution for deployed cooling solutions to ensure high uptime and performance.
- Perform system maintenance, optimization, and performance tuning to improve energy efficiency and reliability.
- Create and maintain service documentation, installation guides, and training materials for internal teams and customers.
- Gather and analyze customer feedback from field installations and service activities to drive continuous improvements.
- Develop and implement advanced diagnostic tools and predictive maintenance approaches using IoT and AI technologies to enhance service quality.
- Travel to customer sites as needed to support deployments, provide training, and resolve critical issues.
Qualifications:
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field.
- Proven hands-on experience in liquid cooling system installation, service, troubleshooting, and maintenance.
- Strong technical skills in deployment and optimization of thermal management solutions.
- Familiarity with diagnostic tools and interest in IoT/AI applications for field service.
- Excellent problem-solving abilities and a strong customer-focused service mindset.
- Ability to work effectively with cross-functional teams and communicate clearly with customers.
- Willingness to travel to support customer sites.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Ready to join the team?
Apply nowOver 200,000 job seekers trust us
Frequently Asked
Questions
finding your next role
How does Global Work AI apply to jobs without spamming?
Global Work AI only applies to roles that closely match your experience, seniority, and career goals. Each application is personalized and submitted intentionally-one role at a time-so it looks human, relevant, and never spammy.Is Global Work AI safe for my professional reputation?
Yes. Protecting your professional reputation is built into the product. We avoid mass applications, irrelevant roles, and generic language. Every application is tailored to the role and designed to reflect how a strong candidate would apply manually.Do I need a “perfect” resume to use Global Work AI?
No. You don’t need a perfect resume to get started. Global Work AI uses your existing resume to build a Candidate Profile, then adapts your resume for each role-highlighting what matters most.What will my resume and cover letter look like before they’re submitted?
You stay fully in control. Before anything is submitted, you can review how your resume and cover letter are tailored for the role-clear, focused, and aligned with the job description.Will recruiters be able to tell that I used AI to apply?
No. Applications are designed to look natural and intentional. Because each one is role-specific and personalized, they don’t resemble the generic or automated submissions that recruiters are accustomed to filtering out.What if I’m not satisfied with Global Work AI?
We want you to feel confident trying Global Work AI. If you’re not satisfied, you can rely on our Money-Back Guarantee. Contact our support team at contact@globalwork.ai , and we’ll assist you.