Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

Program Overview

The Vehicle Administration function within Hyundai Motor American (HMA) is responsible for the end-to-end management of the company vehicle lease program, including vehicle ordering, delivery coordination, compliance, and lifecycle management. This role supports the lease program by ensuring a seamless customer experience, operational efficiency, and adherence to company policies and regulatory requirements.

Position Summary

The Receiving & Auction Associate supports the Vehicle Administration department by coordinating incoming and outgoing vehicles, as well as handling all associated administrative tasks, including damage claims, creating and maintaining vehicle files, and updating reports. This person will also routinely be required to help drive vehicles to and from offsite storage lots and help coordinate routine maintenance. The position plays a key role in maintaining program accuracy, operational efficiency, and policy adherence across HMA’s lease program.

Key Responsibilities

• Receive and process all incoming vehicles from Transporter and designate appropriate parking areas
• Prepare and process all outgoing vehicles for Auction and designate appropriate staging areas
• File, process, and track claims for transportation related damages
• Drive vehicles from offsite vehicle storage location to main office as needed
• Create vehicle files for all incoming vehicles, distribute to appropriate Vehicle Administration team members, move old files for records retention
• Develop and utilize various ad-hoc reports to monitor, control, track and resolve accuracy/time sensitive issues
• Process vehicles for necessary routine maintenance and service inspections
• Support the Vehicle Administration management with various special projects
• During down time, assist with vehicle car prep for Leases, Department Cars, Pool Cars, etc.

Qualifications

Required Qualifications

• High school diploma or GED required
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams)
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• Excellent communication and customer service skills with a professional demeanor
• High attention to detail and accuracy in documentation and compliance tasks
• Valid driver’s license with a clean driving record

Preferred Qualifications

• Experience in an automotive or dealership environment preferred
• Familiarity with vehicle administration, lease programs, or automotive operations
• Experience with reporting, data tracking, or administrative analysis
• Demonstrated ability to identify process improvement opportunities

Core Competencies

• Customer service excellence and professionalism
• Detail orientation and accuracy
• Problem-solving and solution orientation
• Time management and multi-tasking
• Adaptability and flexibility
• Strong interpersonal and communication skills

Additional Information

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hourly range is $20 to $22 based on current experience.

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

Workplace Type: Customer Site

Compensation: USD 20 - USD 22 - hourly