Location
field, Tokyo, Japan
Commitment
Full Time
Level
Junior (<2 years)
Required skills
Commercial ExcellenceConflict ManagementCross-Functional CoordinationCustomer InsightsInfluencing SkillsKey Account ManagementProfessional EthicsSales PerformanceRelationship BuildingStrategic PlanningData AnalysisStakeholder Management
Job Description
Job Description Summary
The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.
Job Description
Major accountabilities:
- Drive Competitive Sales Growth
- Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels
- Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis
- Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment
- Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans
- Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans
Deliver Value to Customers and Patients
- Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs
- Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.
- When facing ethical dilemmas, do the right thing and speak up when things don't seem right.
- Live by Novartis Code of Ethics and Values and Behaviors.
- Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
- Distribution of marketing samples (where applicable)
Key performance indicators:
To be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes
Skills Desired
- Commercial Excellence
- Conflict Management
- Cross-Functional Coordination
- Customer Insights
- Influencing Skills
- Key Account Management
- Professional Ethics
Ready to join the team?
Apply nowOver 200,000 job seekers trust us
Diego Martínez
The AI tools here are outstanding. I found a job within a week of signing up, and the personalized job suggestions made the whole process effortless. I'm beyond impressed!
Feb 16, 2025
Brian Raine
I was skeptical, but this platform exceeded my expectations. The AI-driven resume builder helped me craft a professional resume. The auto-apply feature is a game-changer — saves so many tedious hours. I found a remote position eventually. Highly recommend Global Work AI.
Feb 16, 2025
Tomi Horvat
This site is amazing! The AI tools saved me so much time. I secured two contracts.
Feb 16, 2025
Frequently Asked
Questions
Everything you need to know about
finding your next role
finding your next role
How does Global Work AI apply to jobs without spamming?
Global Work AI only applies to roles that closely match your experience, seniority, and career goals. Each application is personalized and submitted intentionally-one role at a time-so it looks human, relevant, and never spammy.Is Global Work AI safe for my professional reputation?
Yes. Protecting your professional reputation is built into the product. We avoid mass applications, irrelevant roles, and generic language. Every application is tailored to the role and designed to reflect how a strong candidate would apply manually.Do I need a “perfect” resume to use Global Work AI?
No. You don’t need a perfect resume to get started. Global Work AI uses your existing resume to build a Candidate Profile, then adapts your resume for each role-highlighting what matters most.What will my resume and cover letter look like before they’re submitted?
You stay fully in control. Before anything is submitted, you can review how your resume and cover letter are tailored for the role-clear, focused, and aligned with the job description.Will recruiters be able to tell that I used AI to apply?
No. Applications are designed to look natural and intentional. Because each one is role-specific and personalized, they don’t resemble the generic or automated submissions that recruiters are accustomed to filtering out.What if I’m not satisfied with Global Work AI?
We want you to feel confident trying Global Work AI. If you’re not satisfied, you can rely on our Money-Back Guarantee. Contact our support team at contact@globalwork.ai , and we’ll assist you.