Summary

Full time employment working with the Assertive Community Treatment (ACT) multidisciplinary team assisting patients to achieve recovery goals. Utilizes skills building techniques such as role-play, modeling, reinforcement, shaping, and coaching to build recovery tools for patients with co-occurring severe persistent mental illness (SPMI) and substance use disorders (SUD).

Weekly work hours and pay are not dependent on billable hours and are not dependent on grant funding. 40-hour work week with on-call, weekend/holiday hours that are shared with other team members. Requires working with patients both in the office and in the community. May provide cross-training to ACT team members as appropriate to the position.

$22.50-$27.00 DOE. Employees can receive up to $520 on the quarterly bonus.

Minimum Qualifications

Minimum bachelor’s degree in a human service related field. LSW preferred.

Knowledge, Skills, and Abilities Required

• Experience working with people who have a Severe Persistent Mental Illness (SPMI) and co-occurring SUD/MH diagnoses.
• Able to utilize skill building techniques such as role-play, modeling, reinforcement, coaching, shaping, fading, or bibliotherapy.
• Able to use computers proficiently; electronic charting in FHS’ electronic health record will be required.
• Competent in establishing supportive, trusting relationships with people who have both SPMI and SUD diagnoses.
• Respect for patient rights and preferences in treatment.
• Ability to organize work both in the office and community.
• Ability to work with clients with limited English proficiency, including interpretation services when needed.
• Ability to make independent decisions when circumstances warrant such action.
• Ability to take initiative, problem solve and effectively multi-task.
• Knowledge of community services and resources.
• Model and practice interpersonal and communication skills, active listening, recovery-oriented living skills and self-help strategies with individuals and groups.
• Maintain good working relationships and collaboration with local employers.
• The ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to communicate with ACT team when patient shows risks of being in crisis.
• Ability to follow crisis response protocols as it applies to the position.
• Ability to work effectively in a diverse multidisciplinary team.
• Function independently while maintaining flexibility, personal integrity, and the ability to work effectively with patients, staff, and community agencies.
• Job requires driving to different locations to provide services.

Description of Duties

1. Assist patients in identifying their own unique strengths, abilities, and assets, and using them to promote recovery and resiliency.
2. Develop skills building related treatment goals and interventions.
3. Trauma informed care focus and psycho-education with individuals, families and groups.
4. As appropriate, consult with other ACT team members in helping the patient achieve their recovery goals.
5. Assists patients in identifying and engaging with various community resources and supports.
6. Assist patients in working on overcoming barriers to maintaining independence, help patients practice skill building.
7. Establish and maintain case files, referrals, and other related documents.
8. May provide formal teaching, consultation, and in-service training to relevant professionals, while ensuring proper handling of a variety of matters.
9. Participate in regular supervision meetings with direct supervisor.
10. May plan and implement outreach and education programs, workshops, and activities.
11. May supervise activities of support staff members and interns for identified program.
12. Perform miscellaneous job-related duties as assigned.

Other Responsibilities

Safety

Family Health Services enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback to supervisors and management on all safety issues.

Compliance (Medicare)

Family Health Services is committed to the very highest standards of ethics and integrity. It is our policy to properly determine the accuracy of reporting and billing our services in accordance with the rules, laws and regulations of FHS, the state government, and the federal government. FHS employees will do their part to ensure accurate documenting and billing practices, participate in compliance trainings and will identify and report any concerns or activities that may violate these standards. Each employee will be trained on the FHS Medicare Compliance Plan and the Standards of Conduct and asked to sign a Conflict of Interest Statement at hire and annually thereafter. A copy of the Medicare Compliance Plan and the FHS Standards of Conduct are available on the FHS home page under the Compliance tab.

Patient Centered Medical Home (PCMH)

Family Health Services is committed to providing our patients with the highest standards of care by becoming recognized as patient centered medical home. FHS staff is expected to participate in this process by being an active and willing PCMH team member. Specific duties and expectations may vary and will be identified by position and site.

Procedure Compliance

Employee must read and understand the general and specific operational, safety, and environmental requirements of all plans, procedures, and policies pertaining to this job.

Working Conditions

Work is normally performed in a typical interior/office work environment, either in the community or FHS office. No or very limited physical effort required. No or very limited exposure to physical risk.