Location
field, Manama, Manama, Bahrain
Commitment
Full Time
Level
Director
Required skills
Management consultingBusiness strategyP&L managementClient relationship managementInsurance sector expertiseStrategic planningBusiness developmentRegulatory complianceTeam leadershipFinancial analysisChange managementRisk managementDigital transformationM&A advisoryExecutive communicationProposal development
Job Description
Our customer is hiring for the following role:
Main Purpose of Job:
To establish Braxtone Advisory as a trusted, high-growth regional partner to insurance-sector boards, executive teams, regulators and investors by developing commercially relevant propositions, winning and expanding strategic client relationships, and consistently delivering measurable outcomes.
Job Description
A. Business Strategy, P&L and Growth
- Define and execute the Advisory business strategy, annual business plan and three-year growth roadmap in alignment with the Group’s priorities.
- Own the practice P&L, including revenue, gross margin, utilization, headcount, operating costs, working capital and collections.
- Build a focused portfolio of repeatable, high-value offerings and determine where Braxtone should lead, partner or use external specialists.
- Translate market opportunities into a disciplined pipeline, account plans and achievable sales and delivery forecasts.
- Prepare regular performance reports and recommendations for the Group CEO and Executive Committee.
B. Business Development and Client Origination
- Originate and convert new assignments through personal market credibility, executive relationships, referrals, partnerships and targeted campaigns.
- Develop trusted relationships with board members, CEOs, C-suite executives, regulators, investors and other senior stakeholders across the GCC.
- Lead client discovery, opportunity qualification, proposal development, commercial structuring, pricing, negotiation and contracting.
- Grow key accounts through structured relationship plans, cross-selling and the identification of follow-on opportunities.
- Maintain clear pipeline discipline, including probability-weighted forecasting, next actions, ownership and conversion analysis.
C. Client Leadership and Delivery Excellence
- Act as executive sponsor for strategic engagements and remain accountable for outcomes, quality, client confidence and commercial performance.
- Convert complex client issues into clear hypotheses, workplans, governance arrangements, decision papers and implementable recommendations.
- Establish rigorous engagement controls covering scope, milestones, budget, resourcing, risks, dependencies, change requests and billing.
- Ensure that deliverables meet leading consulting standards and are practical, evidence-based and tailored to the GCC insurance environment.
- Intervene early where engagements are at risk, resolve escalations professionally and capture lessons learned.
D. Service Portfolio and Intellectual Capital
- Develop and lead offerings across insurance strategy and growth, operating-model and performance transformation, claims and profitability improvement, regulatory and licensing advisory, governance and risk, digital and AI-enabled transformation, M&A and post-merger integration, restructuring and run-off, and feasibility and business planning.
- Create methodologies, diagnostic tools, proposal assets, case studies and quality standards that improve differentiation and delivery efficiency.
- Produce relevant thought leadership and represent Braxtone at selected industry forums, roundtables, webinars and media opportunities.
- Maintain current knowledge of insurance-market developments, regulatory change, emerging technologies and competitor activity across the region.
E. People, Capability and Culture
- Design the target organization and resource model for the practice, balancing senior client leadership, core delivery capability and specialist expertise.
- Recruit, coach and retain a high-performing team with clear objectives, development plans, succession coverage and performance accountability.
- Build scalable delivery capacity, including effective use of India-based or other offshore resources where appropriate, while protecting quality and client confidentiality.
- Create a collaborative, inclusive and high-integrity culture that combines commercial ambition with professional judgement and accountability.
- Ensure appropriate utilization, workload management, knowledge sharing and continuing professional development.
F. Governance, Risk and Group Collaboration
- Apply robust engagement acceptance, conflict, independence, confidentiality, data-protection, subcontractor and quality-review controls.
- Ensure compliance with applicable laws, regulatory requirements, Group policies and contractual obligations in each market.
- Work closely with Braxtone’s Insurance, Claims, Assistance and Digital businesses to create integrated solutions without compromising advisory objectivity.
- Build and manage a reliable network of subject-matter experts, alliance partners and subcontractors, with clear accountability for quality and economics.
Priority Advisory Domains
- Strategy & growth: Corporate and business-unit strategy, market entry, distribution, product and portfolio strategy, customer value propositions.
- Transformation: Target operating models, process redesign, cost and performance improvement, change management and implementation support.
- Claims & technical: Claims transformation, leakage and recovery reviews, loss-ratio improvement, underwriting and technical operations.
- Transactions: Commercial and operational due diligence, M&A support, post-merger integration, restructuring, run-off and market exit.
- Regulatory & governance: Licensing, regulatory remediation, governance, risk, compliance and board/executive advisory.
- Digital & analytics: Digital strategy, automation, data and analytics, AI use cases, InsurTech partnerships and technology-enabled operating change.
Performance Expectations
Detailed annual targets will be agreed with the Group CEO and Executive Committee. Performance will be assessed through a balanced scorecard covering the following outcomes:
Dimension
Illustrative measures
- Commercial performance: Revenue, gross margin, collections, utilization and performance against approved budget.
- Market development: Qualified pipeline, proposal conversion, new strategic accounts, account expansion and strength of senior relationships.
- Client impact: Client satisfaction, repeat business, referenceability, measurable engagement outcomes and effective escalation management.
- Delivery quality: Milestone and budget performance, quality-review results, scope control and risk management.
- Business building: Priority offerings launched, reusable intellectual capital, alliances and market visibility.
- People leadership: Critical hires, retention, capability development, succession, engagement and productive deployment of the team.
- Governance: Compliance with engagement acceptance, conflict, confidentiality, contracting, data-protection and quality requirements.
First-12 Months Priorities
- Complete a fact-based review of the existing Advisory portfolio, pipeline, delivery model, capabilities and economics; agree the strategic priorities and operating model.
- Present and secure approval for a three-year practice plan, annual budget, market and account priorities, service portfolio, talent plan and delivery model.
- Build a qualified opportunity pipeline and establish a consistent cadence for account management, proposals, forecasting and collections.
- Strengthen governance and quality controls across all active engagements and implement a clear project and portfolio reporting framework.
- Win and successfully mobilize priority assignments that demonstrate Braxtone’s differentiated insurance expertise and create referenceable outcomes.
- Recruit or deploy the critical leadership and delivery capabilities required to execute the approved plan, including scalable offshore support where appropriate.
Qualifications and Experience
Education
- Bachelor’s degree in business, finance, economics, insurance, engineering or another relevant discipline; a master’s degree or MBA is preferred.
- Relevant professional credentials—such as ACII, FCII, CPCU, actuarial qualifications, CFA, CPA/CA, CISA, PMP or recognised change/transformation certification—are advantageous where relevant to the candidate’s specialism.
Professional Experience
- Typically 15+ years of relevant professional experience, including substantial experience in management consulting or advisory and at least five years in senior leadership roles.
- Current or recent experience at Director, Executive Director or equivalent level in a Big Four firm, recognized management consultancy, specialist insurance advisory business or comparable professional-services organization is strongly preferred.
- Demonstrated insurance-sector depth across one or more of general insurance, life and health, takaful, reinsurance, broking or claims, supported by a broad understanding of the insurance value chain.
- Strong knowledge of GCC insurance markets and regulatory environments; a credible regional executive network and prior GCC/MENA consulting experience are highly desirable.
- Proven record of personally originating and converting material advisory engagements, growing key accounts and managing a profitable portfolio or practice.
- Track record of leading complex, multi-workstream engagements from diagnosis through implementation, with board and C-suite exposure.
- Experience building teams, deploying mixed onshore/offshore delivery models and managing specialist partners or subcontractors.
Leadership Capabilities
- Entrepreneurial practice builder with strong commercial judgement and the discipline to convert strategy into results.
- Credible executive presence and the ability to advise, influence and challenge boards, regulators and senior management constructively.
- Excellent problem structuring, analytical thinking, storytelling, proposal writing and presentation skills.
- Hands-on leadership style: equally comfortable originating work, shaping a solution, reviewing deliverables and resolving delivery issues.
- High standards of integrity, independence, discretion and professional judgement.
- Collaborative and culturally aware, with the resilience and adaptability required in a growing regional business.
- Fluent business English is essential; Arabic is advantageous. The successful candidate must be willing to be based in Bahrain and travel regularly across the GCC.
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