Medical sales representative

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Promote use and sale of consumer and prescription products to designated customers (physicians, hospitals, retail and wholesale drug establishments) in order to achieve territory plan objectives, in accordance with company policies and procedures and under the supervision of the District Sales Manager.

Responsibilities:

• Plans, schedules and makes calls to targeted and high-value customers to inform about new and existing drugs and explain characteristics and clinical studies conducted with drug.
• Ensures call coverage, call concentration and call reach are achieved as per the standards set by the company.
• Visits drugstores and pharmacies to manage stocks and do sell – in/sell-out analysis.
• Design and develop a yearly business plan, operational objectives and strategies and regularly monitor based on set KPIs and directions set by the District Sales Manager.
• Prepares for monthly business review meetings, analyzes sales data and monitors and records sales performance.
• Conducts one-on-one product presentations/in-clinic detailing to doctors, pharmacists and pharmacy branch managers.
• Uses and implements action plan to contribute to achievement of agreed territory sales objectives.
• Provides and accounts for drug samples distributed to HCPs according to company and regulatory standards.
• Receives feedback and comments on products from HCPs and forwards appropriate information to the Management.
• Works with management, other company sales representatives, Sales Service and Marketing to keep account activity and literature up to date.
• Develops and maintains relationships with retail and wholesale accounts by tracking stock and contract compliance.
• Maintains proper doctor database with correct classification, calls and other sales data with ongoing update in computer database.
• Regularly monitor sales from different channels including dispensing doctors’ orders and inventory, analyzes their business and plan necessary action plans.
• Investigates and resolves customer problems and address with urgency.
• Attends conventions and other business-related meetings.
• Prepares and submits weekly/monthly reports showing call performance, sales, implemented activities, competitive activities and action plans.
• Submits accurate reports and expenses on time.
• Adheres to all company policies, procedures and business ethics codes.
• Responsible in complying with the Company’s Safety & Health, Environment Sustainability (HSE) policies and programs.

Requirements:

• Minimum two (2) years work experience gained in a pharmaceutical/consumer health care industry.
• Proficiency with MS Office in an NT/Windows environment and familiar with sales tracking and reporting software.
• Basic selling skills.
• Ability to make written or oral presentations effectively and respond to common inquiries or complaints from customers, regulatory agencies or members of the business community.
• Ability to read, analyze and interpret common scientific and technical information.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.