Manager-business development

Candidates are expected to reside within a reasonable commuting distance (typically 25-35 miles) of Charlotte, Raleigh, or Durham.

Global Merchant and Network Services (GMNS) is the merchant network of American Express that acquires and maintains relationships with millions of merchants around the world who welcome American Express-branded Cards. The Merchant Acquisition and Supplier Enablement (MASE) team within GMNS is a nationwide organization comprised of over 160 professionals dedicated to signing and enabling U.S. merchants for AXP Card acceptance.

The Manager of Business Development (MBD) is a direct sales position on the District Sales team within Merchant Acquisition. This position will focus on high value prospects that have an annual sales revenue up to $10B within B2B verticals and segments that do not currently accept the Card as a form of payment. This role will also work closely with our Global Commercial Services (GCS) and the Regional Centralized Client Management teams to expand B2B coverage, drive charge volume, and a focus on Welcomed Acceptance. The successful candidate will use his/ her in-depth knowledge of American Express and target industries to partner with prospects and internal stakeholders across the blue box to devise and implement innovative deal constructs to unlock previously untapped opportunities.

This position is assigned to a geographic sales territory. To ensure effective client coverage and business continuity, colleagues are expected to reside within a reasonable commuting distance (typically 25-35 miles) of an approved primary or secondary metropolitan area associated with the territory. Residency and territory alignment may be reviewed periodically based on business needs, market coverage requirements, and territory assignments.

The colleague is expected to regularly travel throughout the territory to conduct in-person client meetings, prospecting activities, and relationship management. Residence location must support efficient and consistent coverage of the assigned market and will be considered as part of the selection and placement process.

RESPONSIBILITIES

Responsibilities:

• Own the Market
• Lead the full acquisition process within your territory, targeting high-value Middle clients through strategic, consultative selling.
• Build and sustain executive-level relationships with CEOs, CFOs, and financial leaders — positioning American Express as their partner of choice for growth and efficiency.
• Leverage your market intelligence, network, and industry insight to identify, develop, and convert new business opportunities.
• Maintain a strong in-market presence with 25–50% travel, ensuring personal engagement with the clients who matter most.

QUALIFICATIONS

Qualifications:

• Track record of conceiving, structuring, selling in, and implementing creative, innovative deals
• Ensures proper business process, conduct and compliance controls and adherence
• Demonstrated ability to form relationships and drive consensus with key internal stakeholders, including pricing, legal, Card issuers, Risk, and other internal partners
• Strong financial acumen. Excellent financial and analytical skills used to prepare and present quantitative analyses to prospects.
• Strong primary and secondary account/ industry research skills; demonstrated ability to leverage professional network and third-party sources to develop deep understanding of prospect needs, anticipated objections, and potential leverage points
• Excellent communication skills, both written and verbal. Strong executive presence.
• Strong negotiation skills; demonstrated ability in building rapport and earning credibility with prospects.
• Flexible; comfortable in a fast-paced environment with evolving priorities and changes in direction.
• Bachelor’s degree and 5+ years of successful outside sales experience.
• Proficiency with Salesforce.com an asset.
• Candidate must reside in the designated territory

Applicant must have a valid driver's license. A motor vehicle records check will be conducted for all successful candidates at the time of offer. Disclosure of all moving violations within the last 3 years (Including, but not limited to: speeding tickets, refusal to submit to blood alcohol content, reckless driving, leaving scene of accident, and driver’s license suspension for moving violations) is required during the application process.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.