Position Summary

The Director of EOL Operations provides strategic and operational leadership for the organization’s End-of-Life (EOL) switchgear modernization, retrofit, replacement, and lifecycle services business. This role is responsible for the safe, profitable, and efficient execution of complex low- and medium-voltage electrical infrastructure projects, with exposure to high-voltage applications, while driving operational excellence, customer satisfaction, revenue growth, and team development.

The Director works cross-functionally with sales, engineering, supply chain, field services, and executive leadership to develop scalable processes, optimize resources, manage risk, and ensure successful project delivery across a growing portfolio of modernization programs.

Pay

$150,000–$175,000

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

Key Responsibilities:

Strategic & Operational Leadership

• Develop and execute the strategic vision, operational plans, and growth objectives for EOL Operations.
• Lead a portfolio of switchgear modernization, retrofit, replacement, and lifecycle extension projects.
• Establish performance metrics, governance processes, and operational standards to drive consistent execution.
• Champion continuous improvement initiatives focused on safety, quality, productivity, and customer satisfaction.
• Partner with commercial teams to support business growth, customer retention, and market expansion.

Project & Technical Oversight:

• Ensure projects are executed safely, on schedule, within budget, and in accordance with customer and contractual requirements.
• Oversee project planning, scheduling, resource allocation, procurement, and execution strategies.
• Collaborate with engineering teams and field operations on equipment modernization, protection systems, compatibility assessments, construction execution, and commissioning activities.
• Support successful completion of design reviews, factory acceptance tests (FAT), site acceptance tests (SAT), startup, and commissioning efforts.
• Ensure compliance with applicable industry standards, regulations, and company procedures.

Customer & Stakeholder Management:

• Serve as the executive point of contact for key customers and strategic projects.
• Build and maintain strong relationships with customers, contractors, utilities, consultants, and internal stakeholders.
• Lead project reviews, operational updates, and executive-level customer meetings.
• Manage project risks, scope changes, contract obligations, and customer expectations.

Financial & Risk Management:

• Own operational performance and financial results for the EOL business segment.
• Develop budgets, forecasts, staffing plans, and resource requirements.
• Monitor project profitability, revenue, margins, utilization, and cost performance.
• Identify operational, technical, financial, and safety risks and implement mitigation strategies.
• Drive accountability for achieving business objectives and operational targets.

People Leadership:

• Lead, mentor, and develop project managers, engineers, field service leaders, and operational personnel.
• Recruit, retain, and build high-performing teams.
• Establish performance expectations, succession planning, and professional development programs.
• Foster a culture of accountability, collaboration, innovation, and continuous improvement.

Safety & Compliance:

• Champion a world-class safety culture across all operations.
• Ensure compliance with OSHA, NFPA, NEC, IEEE, company policies, and customer requirements.
• Promote best practices for outage planning, energized work environments, commissioning, and field execution.
• Drive continuous improvement in safety performance, quality, and operational excellence.

Required Qualifications:

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Construction Management, Industrial Technology, Business, or a related discipline is preferred. Equivalent electrical construction, field, technical, and leadership experience will be considered in place of a formal degree.
• 10+ years of experience in electrical construction, electrical power systems, switchgear services, project management, field operations, or operations leadership.
• 5+ years of progressive leadership experience managing teams, projects, programs, or service organizations.
• Strong practical knowledge of low- and medium-voltage switchgear systems, power distribution equipment, protection systems, and modernization practices; exposure to high-voltage systems is beneficial.
• Demonstrated success managing large electrical portfolios, project teams, and construction operations across complex infrastructure projects, with hands-on experience in electrical construction or field execution.
• Experience managing budgets, financial performance, forecasting, risk management, customer relationships, contractor coordination, outage planning, commissioning, quality, safety, and schedule performance.
• Excellent leadership, communication, problem-solving, and organizational skills.

Preferred Qualifications:

• Master’s degree in Engineering, Business Administration, or a related field.
• PMP Certification or equivalent project management credential is optional.
• Professional Engineer (PE) license is optional and considered a plus.
• Experience with switchgear modernization, relay upgrades, breaker replacements, arc-flash mitigation, and commissioning programs.
• Knowledge of utility, industrial, commercial, manufacturing, data center, or critical infrastructure environments.
• Experience implementing Lean, Six Sigma, or other operational excellence initiatives.

Work Environment:

• Combination of office, field, and customer-facing responsibilities.
• Travel to customer sites, project locations, and operational facilities is required. Travel is expected to be approximately 50-75% during the initial ramp-up period and may vary thereafter based on business and project needs.
• Exposure to industrial, utility, commercial, and mission-critical electrical environments.
• Occasional support during planned outages, commissioning events, and critical operational activities.

About RavenVolt, an ABM Company

RavenVolt is a turnkey energy solutions and construction (EPC) management provider, specializing in providing tailored onsite energy solutions to increase energy reliability and resilience while minimizing long-term operational costs. We are hyper-focused on delivering resilient, efficient, and sustainable microgrid systems that support a wide range of industries across the United States.

Our Expertise Includes:

• Licensed to operate in 40 states
• In-house design services with multi-state licensed engineers
• A proven team that has completed thousands of projects nationwide
• Dedicated in-house project management and construction personnel
• National vendor relationships supporting all critical microgrid components

At RavenVolt, you’ll be part of a team shaping the future of distributed energy and infrastructure through innovative, end-to-end solutions.

About ABM