Open to position being based throughout the United States

Vice President, Maintenance

Drive Reliability. Build Teams. Shape the Future of Maintenance.

TEN is seeking an experienced and visionary Vice President, Maintenance to lead and scale maintenance operations across our growing national network. This executive leadership role is responsible for developing and executing the strategies, systems, processes, and talent initiatives that ensure our fleet and equipment operate safely, efficiently, and reliably while supporting exceptional customer service.

As a key member of the executive leadership team, the Vice President, Maintenance will oversee all maintenance operations, including shop performance, fleet reliability, technician development, safety and compliance, vendor partnerships, capital planning, and maintenance technology initiatives. This leader will play a critical role in helping TEN continue to grow while maintaining the high standards our customers, employees, and communities expect.

About TEN

At TEN, we keep businesses moving. Our team is committed to delivering industry-leading service through operational excellence, innovation, safety, and a customer-first mindset. We believe our people are our greatest asset, and we invest in developing leaders who can build strong teams, drive continuous improvement, and create long-term value for our customers and organization.

What You'll Do

Lead the Maintenance Vision

• Develop and execute a long-term maintenance strategy aligned with TEN's growth objectives.
• Establish consistent maintenance standards, best practices, and operating procedures across all locations.
• Drive continuous improvement through process optimization, technology adoption, and operational discipline.
• Stay ahead of industry trends, emerging technologies, and regulatory changes that impact maintenance operations.
• Partner with executive leadership to support organizational growth and scalability.

Optimize Operational Performance

• Provide strategic oversight for all maintenance facilities, shop operations, and mobile maintenance functions.
• Establish and monitor key performance indicators focused on uptime, productivity, quality, cost control, and equipment reliability.
• Ensure best-in-class preventive and predictive maintenance programs are executed consistently throughout the organization.
• Collaborate with Operations leadership to maximize asset utilization and fleet readiness.
• Lead root-cause analysis efforts and implement sustainable solutions to recurring maintenance issues.

Drive Financial Results

• Develop and manage maintenance operating and capital budgets.
• Identify opportunities to improve efficiency, reduce costs, and enhance profitability.
• Evaluate repair-versus-replace decisions and capital investment strategies.
• Leverage operational and financial data to guide business decisions and improve performance.

Champion Safety & Compliance

• Foster a culture where safety is a core value and personal responsibility.
• Ensure compliance with all federal, state, local, OSHA, DOT, EPA, and company requirements.
• Lead maintenance-related safety programs, audits, investigations, and corrective actions.
• Support enterprise risk management initiatives and regulatory compliance efforts.

Build High-Performing Teams

• Develop recruiting, retention, and workforce planning strategies to attract and retain top maintenance talent.
• Coach and develop Maintenance Managers, Service Managers, Shop Supervisors, and future leaders.
• Oversee technical training, certification programs, apprenticeships, and career development pathways.
• Build a culture of accountability, engagement, recognition, and continuous learning.

Strengthen Strategic Partnerships

• Develop and manage relationships with OEMs, equipment manufacturers, suppliers, and service providers.
• Negotiate contracts and service agreements that maximize value and performance.
• Drive vendor accountability, procurement efficiency, and warranty recovery opportunities.

Enhance the Customer Experience

• Partner with Operations and Customer Service teams to deliver exceptional service and reliability.
• Ensure maintenance performance supports customer satisfaction, retention, and growth.
• Lead resolution efforts for significant maintenance-related customer issues.

What We're Looking For

Required Experience

• 10+ years of progressive maintenance leadership experience.
• 5+ years leading multi-site maintenance operations.
• Proven success managing large maintenance organizations, budgets, and capital expenditures.
• Experience building and developing high-performing leadership teams.
• Background in transportation, trucking, fleet maintenance, trailers, heavy equipment, manufacturing, or related industries preferred.

Preferred Education

• Bachelor's degree in Business, Engineering, Operations Management, Transportation, Automotive Technology, or a related field.
• MBA or other advanced degree preferred.

Key Competencies

• Strategic and visionary leadership.
• Strong financial and business acumen.
• Operational excellence and continuous improvement mindset.
• Expertise in preventive and predictive maintenance practices.
• Knowledge of OSHA, DOT, EPA, and related regulatory requirements.
• Exceptional communication, coaching, and relationship-building skills.
• Data-driven decision making and problem-solving abilities.
• Strong vendor management and negotiation experience.
• Experience leveraging maintenance technologies and management systems to improve performance.

Why TEN?

This is an opportunity to join a growing organization where your leadership will directly influence operational performance, employee development, customer satisfaction, and long-term business success. You'll have the ability to shape strategy, develop future leaders, and build a world-class maintenance organization that supports TEN's continued growth across the country.

If you're a strategic maintenance executive who thrives on building teams, driving results, and creating lasting impact, we'd love to hear from you.

Equal Opportunity Employer

TEN is proud to be an Equal Opportunity Employer. We are committed to building a diverse, inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.