Vice president - analyst & advisor relations

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Role Overview

We are seeking a highly driven, strategic, and hands-on leader to lead Sagility’s Analyst & Advisor Relations program for the U.S. market, while contributing to a globally integrated strategy. This high-impact role will strengthen Sagility’s positioning with leading analysts, advisors, influencers, and research firms across U.S. healthcare services, BPM/BPO, technology-enabled services, healthcare operations, and AI-led transformation.

A key differentiator will be deep expertise in U.S. healthcare operations and strong AI/technology acumen, including GenAI, automation, analytics, and AI-led operating models. The ideal candidate should understand how these technologies are being applied across payer/provider operations, RCM, payment integrity, claims, contact centers, member/provider services, and other healthcare workflows.

The VP will own the relationship strategy, analyst evaluations, market positioning, executive briefings, competitive intelligence, and insight generation that influence market perception, competitive differentiation, industry recognition, and revenue growth. The ideal candidate will bring 12–15+ years of experience across Analyst Relations, Advisor Relations, Product Marketing, Strategy, Consulting, or related disciplines, with significant U.S. healthcare, healthcare operations, and AI/technology-led transformation exposure.

Education:

MBA or equivalent advanced qualification preferred.

Mandatory Skills:

• 12–15+ years of progressive experience in Analyst Relations, Advisor Relations, Product Marketing, Strategy, Consulting, Corporate Communications, or related fields.
• Proven experience leading AR/Advisor Relations programs within healthcare, BPM/BPO, IT services, technology-enabled services, consulting, or enterprise services.
• Deep knowledge of U.S. healthcare operations, including payer/provider operations, RCM, payment integrity, claims, contact centers, member/provider services, and digital operations.
• Strong understanding of AI and its practical application in U.S. healthcare, including GenAI, intelligent automation, analytics, AI-led operations, and emerging AI models.

Roles & Responsibilities:

• Lead Sagility’s U.S. Analyst & Advisor Relations strategy, aligned with global AR priorities and commercial objectives.
• Build strategic relationships with leading firms including Gartner, Everest Group, HFS, NelsonHall, ISG, Avasant, Forrester, and relevant healthcare/technology research organizations.
• Position Sagility as a differentiated leader in U.S. healthcare operations, technology-enabled services, BPM/BPO, and AI-led transformation.
• Own analyst evaluations and research programs, including PEAK Matrix, NEAT, Radar, MarketScape, Provider Lens, Waves, and other relevant assessments.
• Develop and execute the annual analyst/advisor engagement calendar based on business priorities, market opportunities, and emerging trends.
• Serve as the senior relationship owner for key analysts and advisors and establish Sagility as a thought leader in U.S. healthcare and AI-led transformation.
• Partner with sales, business development, and growth teams to leverage analyst relationships, market insights, and third-party validation for strategic pursuits, account growth, and pipeline generation.
• Develop executive-level narratives, briefing materials, presentations, and positioning that articulate Sagility’s healthcare expertise, operational capabilities, technology differentiation, and AI value proposition.
• Prepare executives for high-impact analyst/advisor engagements, including messaging, coaching, rehearsal, and Q&A.
• Translate analyst feedback, competitive intelligence, healthcare trends, and AI developments into actionable recommendations for leadership, product, technology, solutions, marketing, and sales.
• Shape Sagility’s positioning around AI-led healthcare transformation, including GenAI, intelligent automation, AI-led operations, analytics, digital workforce, and emerging AI operating models.
• Develop strong points of view on AI applications across U.S. healthcare operations and articulate measurable outcomes such as productivity, efficiency, revenue improvement, quality, accuracy, compliance, experience, and scalability.
• Partner with AI, technology, product, and operations leaders to ensure external narratives accurately reflect real-world AI capabilities, use cases, and healthcare outcomes.
• Identify emerging healthcare, AI, technology, competitor, and buyer trends and translate them into differentiated market positioning.
• Lead AR/Advisor content including analyst submissions, RFI/RFP responses, briefing documents, executive presentations, AI capability narratives, healthcare case studies, and supporting evidence.
• Partner with Marketing and Communications to amplify analyst recognition, third-party validation, and healthcare/AI thought leadership.
• Establish metrics and governance to measure analyst engagement, rankings, sentiment, influence, share of voice, and pipeline impact.
• Act as a trusted advisor to senior leadership on U.S. healthcare market perception, competitive positioning, AI trends, and industry developments.

Location:

Work@Home USA United States of America