Job Title: UX Designer - Remote

Duration (Contract): 12 Months

Client Location: Austin, TX

Location Preference: Remote

Job Description:

As a UX/UI designer, you will be comfortable moving between the big picture and the smallest interaction details. You will independently lead work from problem definition through execution, bring clarity to ambiguity, and partner across Experience Design, Content, Product, Engineering, Research, and other cross-functional partners to turn complex challenges into scalable solutions across web and mobile. The work matters because millions of clients rely on to make decisions about their financial lives. We are deeply focused on creating the best possible experiences for them. We are equally committed to building an environment where people support one another, share ideas openly, and help each other do the best work of their careers. That culture of care, trust, and collaboration is modeled by our leaders and carried forward by every member of the team.

Responsibilities:

• Improve digital experiences through thoughtful interaction design, experience standards, and product execution.
• Translate client and business needs into scalable product experiences, interaction models, visual frameworks, and reusable patterns.
• Create future-state concepts and strategic design visions that help teams see and shape the long-term evolution of digital ecosystem.
• Design and influence experiences across desktop, mobile web, and native mobile platforms while respecting the strengths and conventions of each.
• Identify opportunities to modernize the experience while maintaining quality, accessibility, trust, and consistency.
• Explore thoughtful applications of AI-enabled experiences, conversational interfaces, and emerging interaction models.
• Define problems, evaluate tradeoffs, and propose solutions that balance client needs, business goals, experience quality, and technical considerations.
• Own the delivery of your work, proactively addressing challenges and keeping partners aligned from early exploration through implementation.
• Partner closely with Experience Design, Product, Engineering, Research, Content, and other cross-functional partners.
• Build trust through clear communication, transparency, accountability, and follow-through.
• Facilitate design reviews, consultations, and workshops that improve the work and create shared understanding.
• Use research, analytics, client feedback, and design judgment to guide decisions.
• Constructively question assumptions and help teams find a better path forward when the current answer is not good enough.
• Act as a trusted advisor who can influence direction through strong rationale, storytelling, prototypes, and examples.
• Support and mentor other designers, share what you know, and stay open to learning from the people around you.

Required Skills, Experiences, Education and Competencies:

• 6 to 10 years of UX design experience focused on digital products, or equivalent experience.
• At least 1 year of UX experience designing touch-based mobile interfaces.
• An online portfolio that demonstrates design thinking and high-quality solutions.
• Experience across the user-centered design process, including research, user flows, wireframes, prototyping, testing, and iteration.
• Experience working within established design systems and product patterns.
• Strong visual and interaction design skills, including layout, typography, hierarchy, color, and motion.
• Experience designing for web and native mobile platforms.
• Ability to influence partners and stakeholders through clear communication, storytelling, prototypes, and design rationale.
• Proficiency with Figma or comparable product design tools.