Company Overview

BotCity is building the future of automation with the Governance Platform for Python automations and AI Agents. We empower enterprises to innovate at scale, bringing governance, control, and observability to every automation project. Our philosophy is simple: automation is software, and software deserves the same high-code standards that drive innovation in AI and machine learning. We recently raised a $12M Series A, led by Four Rivers with participation from Y Combinator, SoftBank, and top industry leaders such as Lew Cirne (New Relic), Rod Johnson (SpringSource), and Walter Kortschak (Summit Partners | Firestreak Ventures). With 1,000+ customers in 70+ countries, including Bayer and LG, and recognition by G2 (2024) as one of the world’s top 25 emerging platforms, BotCity is scaling fast. We’re a global remote company with teams across the US and LATAM, united by a shared vision to redefine how enterprises build and manage automation. If you’re looking for an environment that values impact, autonomy, and excellence, we’d love for you to join us on this journey.

Role Overview

The UX Designer’s mission is to design and ship intuitive, consistent end-to-end experiences for BotCity Orchestrator, grounded in real user needs and validated with data. This role will deliver high-fidelity, developer-ready interfaces across the platform, agent and web portal, help build BotCity's first Design System, and keep improving existing features while supporting discovery with Product. We're looking for a hands-on, proactive designer with strong craft and technical depth who moves fast, brings solutions along with problems, and seeks feedback to keep improving. This role reports to the UX Lead.

Responsibilities

• Design end-to-end: from initial sketches and wireframes to high-fidelity, responsive prototypes across the product modules.
• Review implemented features before release to ensure fidelity and consistency.
• Define success metrics for each design initiative and track impact after launch using product analytics and user feedback.
• Ensure accessibility and usability best practices are applied across all deliverables.
• Produce high-fidelity screens and detailed specifications in Figma (English and pt-BR), ensuring the development team has everything needed for precise implementation.
• Help build and evolve BotCity's Design System (components, patterns, and tokens etc) in partnership with the UX Lead and the front-end team.
• Analyze existing functionalities and propose UX improvements to reduce friction and enhance user efficiency.
• Build interactive prototypes to test usability and communicate complex flows to stakeholders.
• Support discovery alongside the UX Lead and the PM: run qualitative interviews, map user journeys, and validate hypotheses and prototypes with B2B clients when needed.
• Transform findings into clear UX artifacts (User Journey Maps, Personas) and documented insights shared with the team.
• Partner with Product, Engineering, and Customer Success to ensure design solutions align with technical constraints and business goals.

Requirements

Required Qualifications

• Bachelor's degree in Communication, Design, or a related field.
• Proven experience (5+ years) as a UX/Product Designer working end-to-end on digital products.
• Working knowledge of accessibility standards applied to real products.
• Experience partnering with front-end engineers, reviewing implementation and ensuring design fidelity.
• Strong experience in user testing, whether remote or A/B Testing.
• Strong UI and high-fidelity prototyping in Figma, at a level that supports end-to-end delivery.
• Ability to design responsive interfaces across web and mobile (where applicable).
• Experience building or contributing to Design Systems (components, patterns, tokens, libraries).
• Comfortable supporting discovery: conducting qualitative interviews and usability testing (remote or A/B), and mapping Critical User Journeys that surface friction points and opportunities.
• Ability to translate findings into clear insights, opportunities, and recommendations.
• Experience with Design Thinking and Agile methodologies.
• Proficiency with UX/usability tools (Figma, UserTesting, Maze).
• Experience working with MS Office/Excel, Google Suite, Notion.
• Proactive and accountable owner who moves fast with good judgment.
• Customer-obsessed and detail-oriented, without losing sight of the big picture.
• Prior experience in an early-stage, high-growth, and fast-paced startup environment.
• Clear communicator and collaborative teammate who welcomes feedback.
• Portuguese - Fluent.
• English - Advanced.
• Ability to travel as needed to support events and meet the team.

Preferred Qualifications

• Prior experience with B2B products.
• Familiarity with technical products (developer tooling, automation, Python, or AI) is a plus.