Job Description Summary

This is a remote central research administration position reporting to the Associate Director, Clinical Trial Management Systems within the Office of Clinical Research (OCR) under the Office of the Vice President for Research. The Clinical Research Analytics & Systems Analyst serves as the primary resource for clinical research metrics, reporting, analytics, and data visualization across the research enterprise. The role develops, maintains, and analyzes operational and strategic performance metrics using Power BI, Advarra Analytics, OnCore, and other research systems to support data-driven decision-making, operational excellence, and continuous improvement.

This position collaborates with OCR leadership and staff, investigators, study teams, research administrators, and technical teams to develop meaningful dashboards, reports, and performance indicators that support optimized research activation, participant accrual, data entry timeliness, financial performance, compliance, and overall research operations. Financial reporting responsibilities include combining, validating, and reconciling OnCore invoice and payment information with Workday financial data to monitor invoiced revenue, payments received, outstanding balances, and overall clinical trial financial performance. The role also serves as a backup resource for the OnCore support team, assisting with user support, troubleshooting, reporting, testing, and training activities as needed.

The ideal candidate will possess a combination of clinical research experience, technical aptitude, analytical expertise, and strong communication skills.

Minimum Experience and Training Requirements:

Bachelor’s degree in Information Systems, Health Informatics, Data Analytics, Clinical Research, Public Health, Business Administration, Computer Science, or a related field. Two (2) years of relevant experience in clinical research, healthcare analytics, business intelligence, research administration, or research systems support. An equivalent combination of education, training, and experience may be considered.

Preferred Qualifications:

Experience with OnCore Clinical Trial Management System (CTMS). Experience with Advarra Analytics. Experience developing dashboards and reports using Microsoft Power BI. Experience working within an academic medical center or clinical research environment. Knowledge of clinical research operations, study activation, participant accrual, data entry timeliness, and financial management processes. Experience using Workday financial data or similar enterprise financial systems for reporting and reconciliation. Experience with SQL, database management, reporting tools, and data visualization platforms. Familiarity with research systems such as REDCap, Epic Research, and eIRB. Certification as a Clinical Research Professional (CCRP), Certified Clinical Research Coordinator (CCRC), or equivalent preferred.

Additional Knowledge, Skill and Ability Preferred:

Knowledge of clinical research operations and research administration processes. Strong analytical, problem-solving, and critical-thinking skills. Advanced proficiency in Microsoft Power BI, Excel, and data visualization tools. Ability to analyze, interpret, and present complex data in meaningful and actionable formats. Knowledge of key clinical research performance metrics and operational indicators. Experience working with enterprise systems and data integration concepts. Strong organizational skills with the ability to manage multiple priorities. Excellent written and verbal communication skills. Ability to work independently and collaboratively across diverse stakeholder groups. Strong customer service and relationship management skills.

Job Duties and Responsibilities:

• 30% - Research Analytics, Metrics, and Reporting: Develop, maintain, and enhance enterprise research dashboards, reports, scorecards, and visualizations utilizing Power BI, Advarra Analytics, and other reporting tools.
• 30% - Data Analytics and Business Intelligence: Collaborate with stakeholders to define reporting requirements and develop analytics solutions that support operational and strategic research needs.
• 20% - Research Systems Support and OnCore Backup Coverage: Serve as a backup resource for the OnCore support team. Assist with user support, issue resolution, testing, system maintenance, and workflow troubleshooting.
• 10% - Process Improvement and Data Governance: Identify opportunities to improve reporting processes, operational efficiency, and data quality.
• 10% - Stakeholder Engagement, Communication, and Training: Collaborate with investigators, study teams, departmental administrators, OCR leadership, and technical teams to support reporting and analytics needs.

MUSC Physical Requirements:

(Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 15 lbs., unassisted. (Infrequent) Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Frequent) Ability to see and recognize objects at a distance. (Frequent) Ability to match or discriminate between colors. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Frequent) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and/or understand whispered conversations at a distance of 3 feet. (Frequent) Ability to perform gross motor functions with frequent fine motor movements. (Frequent) Ability to work in dusty areas. (Infrequent)

Additional Job Description

Minimum Requirements: A bachelor's degree and three years relevant program experience. Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 15 lbs., unassisted. (Infrequent) Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Frequent) Ability to see and recognize objects at a distance. (Frequent) Ability to match or discriminate between colors. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Frequent) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and/or understand whispered conversations at a distance of 3 feet. (Frequent) Ability to perform gross motor functions with frequent fine motor movements. (Frequent) Ability to work in dusty areas. (Infrequent)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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