JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

The Senior Compliance Analyst position will be a key member of the Compliance Team within the accounts Center of Excellence. The focus will be to ensure compliance and execution with regard to JLL and client requirements. This role provides hands‑on delivery of performance management reporting, HSSE reporting requirements and auditing.

Your day to day will look like:

• Your day will be focused on three key areas: performance management reporting, HSSE requirements and reporting and auditing.
• Provide technical reporting and support on HSSE regulatory compliance issues.
• Manage trend analysis to adjust management systems as necessary.
• Provide JLL Team and Client Team with key performance and risk indicators.
• Participate with operating sites as needed to lead or support the reporting requirements as provided by the client contract.
• Support environmental compliance efforts as specified in the JLL/client Master Service Agreement (MSA)/Statement of Work (SOW).
• Perform complex audits for account compliance and risk management.
• Ensure all facilities operations meet local, state, national and client-specific requirements; maintain compliance documentation and proactively address regulatory gaps.

Governance and Operational Framework:

• Develop and maintain governance structures: standardized methodologies, operating procedures, playbooks, templates, and reporting mechanisms.
• Define and monitor KPIs, SLAs, and operational metrics (procurement performance, savings realization, supplier performance, process efficiency, stakeholder satisfaction).
• Ensure alignment with account-level strategy, business priorities, and JLL enterprise standards.

Portfolio and Project Management

• Maintain centralized tracking systems and dashboards for all initiatives.
• Partner with stakeholders to define project scope, objectives, timelines, deliverables, and success criteria.

Operational Excellence and Continuous Improvement

• Drive systematic improvement through lessons learned, post-implementation reviews, root cause analysis, and best practice dissemination.
• Identify and implement process streamlining opportunities to eliminate redundancies and enhance efficiency.
• Develop and maintain reporting and auditing systems.
• Data Integrity: Maintain and audit data records for accuracy and compliance.
• Captures step-by-step digital data records for safety inspections (OSHA, ISO).
• Creates legally defensible audit logs for regulatory inspections.
• Enforces the client’s purchasing policies, "Not-To-Exceed" (NTE) thresholds and auto-validates invoices.
• Eliminates billing errors, curbs rogue spending, and automates invoice reconciliation.

Executive Communication and Reporting

• Develop executive-level dashboards, scorecards, and reports on performance, portfolio health, financial impact, operational risks, and improvement initiatives as supported in the clients SOW’s and IFSM manual.

Additional Responsibilities

• Serve as liaison between operations and other account operational and facilities management service lines.
• Ensure compliance with JLL and client policies, contracting requirements, regulatory obligations, and audit standards.
• Foster culture of accountability, collaboration, innovation, continuous learning, and performance excellence.

Required Qualifications:

• Bachelor’s degree in accounting or business.
• 3+ years of HSSE experience.
• 3+ years in auditing and reporting.
• 3+ years in performance management.
• Knowledge and understanding of relevant standards, legislation, codes of practice, guidance and operating procedures.
• Strong presentation and communication skills.
• Strong organizational skills, information management proficiency and collaborative management style are needed.
• Evidence of strong interpersonal skills in order to establish credibility with colleagues and clients.
• Ability to work through and identify the root cause of any problem.
• Excellent verbal and written communication skills.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

70,000.00 – 85,000.00 USD per year. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote – Charlotte, NC, Houston, TX.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions.
• Comprehensive Medical, Dental & Vision Care.
• Paid parental leave at 100% of salary.
• Paid Time Off and Company Holidays.
• Early access to earned wages through Daily Pay.

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.