Software engineer iii, data platform operations - remote

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Job Title

Software Engineer III, Data Platform Operations - Remote

Requisition Number

R8040 Software Engineer III, Data Platform Operations - Remote (Open)

Location

Arizona - Home Teleworkers

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for a Software Engineer III, Data Platform Operations - Remote.

Your Role:

As a Software Engineer III - Data Platform Operations, you will develop, deliver, and support software and automation that strengthen the reliability and operational readiness of the organization's enterprise data platforms. Using established DevOps, DataOps, Agile, and software engineering practices, you will help maintain scalable, observable, and well-governed data services that support business intelligence, analytics, regulatory reporting, customer data exchanges, and operational decision-making.

This is not a traditional application development role. While software engineering is an important part of the position, the primary focus is platform operations, production support, automation, monitoring, incident response, deployment enablement, governance, and continuous improvement. You will work mostly independently within a collaborative team, contribute technical expertise, and serve as a go-to resource for design, implementation, and troubleshooting within your assigned areas.

Your Work:

You will work across a diverse enterprise data ecosystem that includes cloud and on-premises platforms, data warehouses, data lakes, ETL/ELT pipelines, streaming technologies, data integration platforms, orchestration tools, metadata and governance solutions, and emerging AI-enabled data capabilities. You will collaborate with Software Engineers, QA Engineers, Technical Analysts, Solution Architects, Data Engineering, Infrastructure, Security, Governance, Analytics, and Business teams to support production workloads, improve data availability and quality, and reliably deliver data products and services.

Data Platform Operations and Reliability

• Support enterprise data platforms including Snowflake, Informatica, StreamSets, Elastic, and AWS services such as S3, Glue, CodePipeline, CodeBuild, CodeDeploy, EventBridge, and Lambda, along with related cloud-native technologies.
• Develop, test, deploy, and maintain scalable, high-quality software, automation, and platform capabilities across supported technologies.
• Monitor platform reliability, scalability, performance, security, and operational readiness for production data and integration workloads.
• Perform deployment, maintenance, troubleshooting, and lifecycle management activities for data platform solutions and services.
• Follow established operational standards, support models, service-level objectives, engineering practices, and platform governance requirements.

DataOps, Automation, and Observability

• Design and implement automation, monitoring, observability, and operational tooling that improve platform reliability and team efficiency.
• Develop and maintain dashboards, health metrics, alerts, logging frameworks, and operational runbooks.
• Contribute to CI/CD pipelines, deployment automation, infrastructure-as-code, and model release processes.
• Participate in developing DevOps and observability metrics and dashboards to support solution and production readiness.
• Implement continuous integration, unit testing, static analysis, and automated integration testing to support reliable and efficient software delivery.
• Use approved APIs and tools to implement defined solutions and improve operational efficiency.

Incident Management and Problem Resolution

• Investigate and resolve production issues involving data platforms, cloud infrastructure, software components, and data integrations.
• Proactively identify problems, communicate roadblocks, and engage appropriate team members when additional support or escalation is needed.
• Participate in root cause analysis and implement corrective and preventive actions that improve platform stability.
• Work with engineering and business teams to restore service, communicate status, and reduce operational risk.
• Translate business and operational requirements into practical, supportable technical solutions.

Design, Development, and Delivery

• Contribute to the design and development of complex software features, components, and automation within assigned areas.
• Participate in producing design artifacts that align with architecture and engineering standards.
• Apply approved engineering practices and standards throughout design, development, testing, deployment, and support.
• Regularly demonstrate completed work to confirm alignment, gather feedback, and support continuous improvement.
• Participate in project planning and task estimation by providing input on technical feasibility, dependencies, and potential roadblocks.

Collaboration and Technical Contribution

• Work mostly independently within a team setting while seeking input and support when appropriate.
• Serve as a technical go-to person for the team by providing input on design, implementation, and troubleshooting within areas of experience.
• Collaborate with cross-functional teams to identify and prioritize requirements that align with business objectives.
• Provide clear, concise updates that support transparency and alignment across the team.
• Communicate technical concepts effectively to technical and non-technical stakeholders through written, verbal, and presentation formats.
• Influence technical direction beyond assigned tasks through sound recommendations and collaboration, without formal authority.

Continuous Improvement and Innovation

• Contribute to continuous improvement of software development and platform operations by applying relevant methods, tools, and best practices.
• Identify opportunities to improve productivity, code quality, observability, supportability, governance, security, and developer experience.
• Learn and participate in the adoption of AI and generative AI technologies within engineering and operational solutions.
• Stay current with emerging technologies and methodologies, including AI/ML, cloud technologies, DataOps, DevOps, and reliability engineering, and apply relevant learning to assigned work.

Required Experience, Education and Skills

• 4+ years of progressive experience in Software Engineering
• Bachelor's degree in computer science, engineering, technology, or a related field, or an equivalent combination of education and progressive experience in software engineering.
• Experience designing, developing, testing, deploying, or supporting software and automation in an enterprise technology environment.
• Ability to work mostly independently, manage assigned work, communicate risks, and collaborate effectively within a cross-functional team.
• Practical problem-solving and troubleshooting skills, with the ability to translate business requirements into reliable technical solutions.
• Knowledge of relevant technologies and platforms aligned to the role, which may include: Cloud and data platforms such as AWS, Snowflake, S3, Glue, Lambda, DynamoDB, Informatica, StreamSets, and Elastic. DevOps, DataOps, Agile, CI/CD, automated testing, observability, logging, monitoring, and incident management practices.

What would make us excited about you?

• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
• Travels as needed for role, including divisional / team meetings and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Why Choose a Career at CSAA IG?

At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.

Recognition:

We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaainsurance.aaa.com/us/en/benefits.

Career Growth:

We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.

Flexible Workplace:

We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.

Inclusion and Belonging:

An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

Sustainability:

As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.

CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact TalentAcquistion@csaa.com

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

CSAA Insurance Group is an equal opportunity employer.

#LI-SB1

The national average salary range for this position is $105,345.00-$117,050.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $105,345.00-$140,550.00. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 8% of eligible pay.

This job posting will be unposted on Mon, 19 Oct 2026.