ServiceNow Developer – Lakeland, FL, 33813

About the Role:

Join a dynamic team as a ServiceNow Developer and play a pivotal role in driving workflow automation, process optimization, and seamless integrations across a complex ServiceNow ecosystem. You will be at the forefront of enhancing user experience and operational efficiency within a collaborative, remote-friendly environment that values innovation and continuous improvement. This is an excellent opportunity to elevate your ServiceNow expertise while shaping the digital transformation journey of a forward-thinking organization.

Responsibilities:

• Design, develop, and maintain custom ServiceNow workflows and flows to streamline business processes
• Build and support REST/SOAP integrations, APIs, and advanced automation capabilities
• Create and execute thorough unit tests as part of the development lifecycle
• Author and update technical documentation, design specifications, and user guides
• Develop and maintain Knowledge Articles related to ServiceNow functionality
• Engage with business stakeholders to gather requirements and align technical solutions with business goals
• Collaborate within Agile/Scrum teams to deliver high-quality, scalable ServiceNow solutions

Required Skills and Experience:

• Bachelor’s degree or higher in Computer Science, Information Technology, or related discipline
• 3–5 years ServiceNow development experience, including multiple instances and complex environments
• Advanced proficiency with Flow Designer, Workflow Editor, JavaScript, and Glide APIs
• Strong knowledge of ServiceNow data model, UI policies, business rules, and client scripts
• Hands-on experience with REST/SOAP integrations using JSON and XML
• Familiarity with SDLC processes and Agile methodologies
• Excellent written and verbal communication skills
• Ability to work efficiently both independently and within a fast-paced, remote team setting

Preferred Skills:

• Experience presenting process improvements to leadership
• Proficiency in HTML, CSS, and web development technologies
• Demonstrated expertise in Incident, Request, and Knowledge Management modules
• Advanced familiarity with ServiceNow core product functionality and HI Portal navigation
• Experience with Automated Test Framework (ATF)
• Capability to plan, design, and implement ServiceNow solutions from concept to MVP

Benefits:

• Competitive compensation package
• Flexible remote-work options
• Professional development and upskilling opportunities
• Collaborative and innovative work culture
• Exposure to a large-scale, multi-instance ServiceNow environment

How to Apply:

Ready to accelerate your ServiceNow career? Submit your application and resume today to join a forward-looking team making a tangible impact through cutting-edge workflow automation and digital transformation.