Hims & Hers

Hims & Hers

·21 hours ago

Senior staff sdet, customer engineering

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Location

remote, United States

Commitment

Full Time

Level

Senior (5+ years)

Required skills

Quality engineeringSDETAI-driven testingTest automationQuality architectureLLMAgent-based workflowsCI/CDJavaScriptTypeScriptKotlinPerformance testingLoad testingTechnical leadershipMentoringRoot-cause analysis

Job Description

About Hims & Hers

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role

The best SDETs in the industry are no longer measured by how many tests they write. They're measured by the systems they build that decide whether software is safe to ship — and, increasingly, by how well they wield AI to do it.

That's the role we're hiring for. We're looking for a Senior Staff SDET to own quality architecture and engineering strategy for our most critical systems, and to lead how we apply AI across our entire testing and release pipeline. You'll build the frameworks, platforms, and agent-driven workflows that the rest of engineering depends on, define what "safe to ship" means here, and stay deep in the code while doing it.

This is a genuinely hands-on senior technical leadership role with impact that spans many teams. If you want to build AI-native quality systems rather than bolt AI tools onto a legacy suite, this is that job.

Why This Role Is Different

AI is the core of the work. You'll own how we use LLMs and agents for test generation, failure triage, self-healing, and release decisioning — and you'll set the guardrails that keep it trustworthy.

You'll test AI, not just test with it. We ship AI-powered product features, which means building evaluation harnesses, golden datasets, and probabilistic assertions for systems that don't return the same answer twice. This is frontier work with very little established playbook.

Real autonomy and real scope. You'll set the technical direction for quality engineering, not inherit someone else's strategy.

You Will:

  • Own quality architecture and strategy
  • Lead our AI-driven testing strategy
  • Raise the bar operationally and across the team

You Have:

  • 10+ years of hands-on experience in quality engineering or SDET roles
  • Proven track record designing and scaling test automation frameworks
  • Deep proficiency in one or more programming languages
  • Hands-on experience applying AI to testing
  • Demonstrated ability to define quality architecture and standards

Nice to Have:

  • Familiarity with LLM observability and evaluation tooling
  • Experience with cloud-based testing platforms and tools
  • Familiarity with e-commerce or healthcare platforms

Our Benefits

Competitive salary & equity compensation for full-time roles, Unlimited PTO, company holidays, and quarterly mental health days, Comprehensive health benefits including medical, dental & vision, and parental leave, Employee Stock Purchase Program (ESPP), 401k benefits with employer matching contribution, Offsite team retreats.

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Ready to join the team?

Apply now

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