Senior security operations engineer

The Senior Security Operations Engineer is responsible for designing, implementing, and improving Data Loss Prevention (DLP) protections across Included Health's corporate and cloud environments. You will lead hands-on deployment and tuning of DLP controls, including endpoint, network, and SaaS. You will investigate and respond to potential data exfiltration events. Additionally, you will drive remediation and hardening based on real-world incidents and detections.

You will own the operational lifecycle of our DLP stack. It involves building and refining policies, partnering with stakeholders to validate business-safe controls, automating response playbooks, and turning signals from alerts and logs into durable security improvements. You will also contribute to adjacent security operations functions, including incident response and vulnerability management, where they intersect with data protection.

You will play a crucial role within the Security Engineering team, reporting directly to the Senior Manager, Security Engineering. This is a remote role.

Responsibilities:

• Lead the response to DLP and data security incidents, including investigation, containment, remediation, and root cause analysis for suspected data exfiltration or improper data handling.
• Own the deployment, configuration, and continuous tuning of DLP controls across endpoints, network egress, SaaS applications, and cloud storage to protect PHI, PII, PCI, and other sensitive data.
• Develop and maintain DLP policies, rules, and classifications that balance security, usability, and regulatory/client requirements.
• Build and refine automated response playbooks and workflows that enrich, triage, and respond to alerts, reducing manual effort and mean time to respond.
• Perform proactive hunting for anomalous data movement, including unusual destinations, channels, or volumes.
• Define and track key DLP metrics (coverage, detection quality, MTTD/MTTR, false positive rate) and communicate progress to security leadership and cross-functional partners.

Qualifications:

• Minimum 5+ years of hands-on experience in security operations, incident response, or security engineering roles, with a strong emphasis on data protection and DLP.
• Direct, hands-on experience deploying, tuning, and operating DLP tools (endpoint, network, SaaS, and/or cloud).
• Cloud Access Security Broker (CASB) or similar SaaS security controls in a production environment.
• DLP signals into SIEM/SOAR workflows (e.g., CrowdStrike, Splunk, Sentinel).
• Advanced scripting/automation skills (e.g., Python, PowerShell, KQL/SQL) used to enrich, tune, and report on DLP/IR telemetry at scale.
• Experience designing and maintaining data classification and policy frameworks for PHI, PII, PCI, and other sensitive data types.

Pay:

The United States new hire base salary target ranges for this full-time position are:

• Zone A: $128,130 - $180,990+ equity + benefits
• Zone B: $140,943 - $199,089 + equity + benefits
• Zone C: $153,756 - $217,188 + equity + benefits
• Zone D: $166,569 - $235,287 + equity + benefits

This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.

Benefits & Perks:

In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:

• Remote-first culture
• 401(k) savings plan through Fidelity
• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
• Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
• 12 weeks of 100% Paid Parental leave
• Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
• Work-From-Home reimbursement to support team collaboration home office work

Your recruiter will share more about the salary range and benefits package for your role during the hiring process.

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.