Senior product engineer, accessibility

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Humana’s Digital Health Platform (DHP) is the engineering platform behind many of Humana’s consumer digital experiences. DHP Product Engineering builds the shared pieces other Humana teams build on, including a micro-frontend catalog, accessibility tooling, and API foundations, and we build them with AI coding agents at the center of how we work. We are hiring a Senior Product Engineer, Accessibility, to own the products that help Humana’s teams build accessible web and mobile experiences from the start.

We run accessibility as products with customers. Product teams across Humana are the customers, and our members and patients benefit. You set the direction for products such as automated accessibility testing in pipelines, an accessibility linter, an accessibility health dashboard, and AI agent skills, and you build them alongside our product engineers. You also run parts of Humana’s Digital Accessibility Program, and we expect you to automate more of that work over time.

How we work: Our practice is skills-driven. A skill is a set of reusable instructions that an AI agent follows for a recurring task. The accessibility program already runs on skills. You will use them, write new ones, and ship accessibility skills that other teams use in their own work.

Role Responsibilities

• Set product direction: Set the direction for our accessibility products, propose what goes on their roadmap, and write the stories
• Build accessibility products: Build and maintain automated accessibility tests, scan rules, CI integrations, and AI agent skills, and run spikes and prototypes before investing in a full implementation
• Own the toolchain: Roll out, configure, and integrate our commercial accessibility testing tools, so that product teams can adopt them with little effort
• Measure adoption and outcomes: Track measures such as the share of product teams with accessibility checks in their pipelines and the time to close critical findings, and bring the results into roadmap decisions
• Enable product teams: Bring accessibility checks into teams’ editors, pipelines, and agent workflows, own our developer checklists, give specific remediation guidance, and run training and office hours
• Test with assistive technology: Test web and mobile experiences with screen readers, keyboard-only navigation, magnification, and voice control
• Run the program: Keep the Digital Accessibility Policy, Standards, and Conformance Statement current, coordinate audits with our audit vendor, provide technical evidence to Humana’s legal partners for compliance reviews and complaint responses, and handle vendor administration
• Review software Humana buys: Help Humana’s Procurement organization assess consumer-facing software, including software evaluations, contract negotiations, and review of each vendor’s Voluntary Product Accessibility Template (VPAT)

What helps you succeed here:

• Influencing engineers and teams that do not report to you, through clear guidance, examples, and follow-through
• Writing clearly for engineers, legal partners, and senior leaders, and adjusting the level of detail for each
• Keeping many requests moving at once, and saying early and plainly when one will be late
• Bringing structure to ambiguous problems and to processes that are still taking shape

Use your skills to make an impact

Required Qualifications

• Bachelor’s degree in Computer Science, Human-Computer Interaction, or a related field
• 5 or more years designing, developing, and testing software, including 3 or more years focused on digital accessibility and testing with screen readers such as NVDA, VoiceOver, and TalkBack
• 2 or more years building or rolling out accessibility capabilities that teams beyond your own adopted, such as checks in their pipelines
• 2 or more years building automated accessibility tests in JavaScript or TypeScript with Playwright or similar tools, and running them in CI/CD pipelines
• Working knowledge of Web Content Accessibility Guidelines (WCAG) 2.2 AA, the Americans with Disabilities Act (ADA), Section 504, and Section 508

Preferred Qualifications

• Owning a product’s roadmap and tying the work to measured results
• Building AI agent skills, prompts, or Model Context Protocol (MCP) integrations
• Running third-party accessibility audits, including scoping, findings triage, retesting, and Accessibility Conformance Report (ACR) production
• Reviewing vendors’ VPATs or ACRs during software procurement
• International Association of Accessibility Professionals (IAAP) certification (CPACC, WAS, or CPWA)

Work at Home Requirements:

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel:

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$106,900 - $147,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.