
Mercury
Head of social & community
Mercury is one of the fastest-growing companies in fintech, and we’re building something unusual in the category: a premium brand that people genuinely want to engage with. We’re looking for a Head...

Kyra
·17 hours agoKyra
·17 hours agoLocation
remote, United States
Commitment
Full Time
Level
Senior (5+ years)
Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Our platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI-powered intelligence across TikTok, Instagram, and YouTube.
You’ll manage a portfolio of brand accounts. Your job is straightforward:
Own client relationships across launches, seasonal campaigns, and always-on programs. Multi-thread across teams. Build trust. Have direct conversations when performance needs to improve.
Translate data into clear, actionable plans. Present performance against KPIs (engagement, EMV, sales lift, affiliate impact) and explain what it means.
Manage timelines, scopes, budgets, and execution across seeding, paid, and integrated campaigns. Keep work on-brand, on-time, and within margin.
Manage renewal timelines. Identify upsell opportunities. Drive Net Revenue Retention. Be able to speak confidently about account growth with real numbers.
Forecast performance. Optimize mid-campaign. Apply learnings to the next program. Reporting informs decisions - it’s not a recap.
Keep tracking clean. Watch team capacity. Fix what’s inefficient. Make sure client feedback doesn’t get lost.
We’re looking for someone who has:
You should be commercially sharp, operationally reliable, and able to speak confidently about the revenue impact of the accounts you’ve managed.
Curious. Commercially aware. Direct. Adaptable. Strong at building trust. Open to feedback. You don’t avoid hard conversations. You don’t wait for issues to escalate. You don’t need constant direction.
6 months in: renewals are planned early, NRR targets are on track, expansion opportunities are clearly mapped, delivery runs smoothly, and leadership trusts your forecast.
AI is core to how we operate. Use it to elevate your work. But everything in your application should reflect your own judgement and experience.
If you have a condition or require an adjustment to our interview process - please let us know so we can make adjustments to support you. Please note that when you submit an application or resume, your data will be processed in line with our privacy policy.

Mercury
Mercury is one of the fastest-growing companies in fintech, and we’re building something unusual in the category: a premium brand that people genuinely want to engage with. We’re looking for a Head...

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