Job Title: Senior Business Analyst

Location: Remote (Augusta, ME area preferred).

Employment Type: Contract (W2 through ZipStaff — No C2C or 1099).

About the Opportunity:

ZipStaff is seeking an experienced Senior Business Analyst to support the lifecycle of the CCWIS and CCMS projects within a major state government organization. You will report directly to the Project Manager and partner closely with IT support teams. This senior role focuses on detailed requirements analysis, process documentation, future-state business process modeling, and driving user acceptance testing for critical human services systems.

What You’ll Do:

• Collaborate with the Project Manager to build a path to success and define risk mitigation strategies when risks arise.
• Develop future-state business process models to address roadblocks, challenges, and opportunities.
• Develop clear and concise functional and technical requirements to be used for solution planning.
• Manage and participate in user acceptance testing to verify functionality and completeness of system changes.
• Conduct facilitated workshops for requirements analysis.
• Create workflows using formal notation such as Business Process Modeling Notation (BPMN).
• Develop Business Requirements, Functional Requirements, User (stakeholder) requirements, Quality-of-Service (non-functional) requirements, Report Specifications, and Requirements Traceability Matrices.
• Partner with various IT support teams to define requirements that inform project goals.
• Create graphic representations of complex business processes.
• Communicate effectively with all levels of business and IT staff.

Required Qualifications:

• 5+ years of experience as a Business Analyst or in a similar role supporting requirements analysis and process documentation on complex projects.
• Proven experience conducting facilitated workshops for requirements analysis.
• Hands-on experience creating workflows using formal notation such as BPMN.
• Knowledge of formal requirements gathering methodologies.
• Experience developing Business Requirements, Functional Requirements, User requirements, non-functional requirements, Report Specifications, and Requirements Traceability Matrices.
• Strong organization and writing skills.
• Experienced developing graphic representations of complex business processes.
• Ability to work independently and self-direct while managing time for maximum efficiency.
• Advanced skills working with customers, including excellent communication skills with all levels of business as well as IT staff.
• Ability to work remotely.

Preferred Qualifications:

• Experience supporting government, public sector, or human services systems (such as CCWIS or similar).
• Prior work on large-scale system modernization or replacement projects.
• Background developing future-state process models and driving UAT in regulated environments.

Benefits:

• Health Insurance.
• Dental Insurance.
• Vision Insurance.
• 401(k) + 401(k) matching.
• Paid time off.
• Referral Program.

About ZipStaff:

ZipStaff partners with leading organizations to connect skilled technology professionals with high-impact contract opportunities. We focus on quality matches, clear communication, and long-term success for candidates and clients.

To apply, submit your resume highlighting your Senior Business Analyst experience with requirements workshops, BPMN process modeling, functional/technical requirements documentation, and user acceptance testing. Experience in state or federal government environments is a plus. Pure research or junior experience will not be considered.