Role: SAP IS-U FICA Consultant

Location: Jackson, Michigan/ Remote

Job Description:

Must Have:

• 12+ years of SAP IS-U FICA experience with deep specialization in with deep expertise in financial contract accounting, billing integration, and customer financial processes.
• Experience in at least 2 end-to-end implementations and AMS support engagements.
• Functional & Technical Expertise
• Strong experience in FICA Configuration & Design.
• Main/Sub Transactions, Payment Hierarchy, Clearing Rules
• Dunning, Security Deposits, Installment Plans, Tax Setup
• Returns, Refunds, Write-offs, Open Item Management, Cash Desk
• BRF+ Hands on experience.
• Batch Job Scheduling, EMMA Monitoring & Clarification Cases
• Integration with SAP CRM, FI, Device Management, SD Billing, Print Workbench
• Payment Plans (Budget Billing, AMB), Reconciliation Key Transfer, Direct Debit Setup
• ABAP debugging experience preferred.
• Incident analysis and resolution across billing and FICA modules.
• Root cause identification and permanent fix deployment for recurring issues
• Monitoring and optimization of background jobs and interface queues
• Handling of service requests, change tickets, and enhancement deployments.
• Skilled in preparing Functional Specs & Business Design Documents
• Proven experience in offshore–onsite delivery models and shift-based AMS support.
• Strong communication and customer-facing skills.

This is a remote position.