Overview

We are seeking a Salesforce DevOps Engineer II to support the delivery, deployment, and continuous improvement of our Salesforce platform. This role is responsible for managing CI/CD processes, release management, environment strategy, and deployment automation to ensure reliable and secure delivery of Salesforce solutions across multiple environments.

Responsibilities & Qualifications

Duties & Responsibilities:

• Design, build, and maintain Salesforce CI/CD pipelines and deployment processes.
• Manage Salesforce releases, environment promotion, source control, and deployment activities across multiple environments.
• Support Salesforce deployments using tools such as Gearset, Copado, AutoRABIT, or similar solutions.
• Administer Git repositories, including branching strategies, repository governance, access controls, and source control best practices.
• Ensure development teams adhere to established source control, release management, and deployment standards.
• Manage release governance and compliance processes to ensure adherence to organizational, regulatory, and change management requirements.
• Collaborate with developers, administrators, QA teams, and business stakeholders to deliver secure, high-quality solutions.
• Troubleshoot deployment and environment issues and support production releases.
• Develop and maintain deployment documentation, runbooks, and operational procedures.
• Drive continuous improvement through automation, DevOps best practices, and release process optimization.

Qualifications:

Minimum Required Education and Experience: Bachelor's Degree and 2 years' experience OR High School Diploma or GED/Equivalent and 6 years' experience in Application software programming

Preferred Qualifications:

• 2+ years of experience in Salesforce, DevOps, software engineering, or related technology disciplines.
• Experience with Salesforce deployment and release management processes.
• Experience with Git-based source control and CI/CD pipelines.
• Knowledge of Agile methodologies, SDLC, and DevOps best practices.
• Strong problem-solving, communication, and collaboration skills.
• Experience with Salesforce Financial Services Cloud (FSC).
• Experience with Gearset, Copado, AutoRABIT.
• Familiarity with Salesforce DX (SFDX), Apex, Lightning Web Components (LWC), and Flows.
• Experience in financial services or banking environments.
• Salesforce certifications preferred: Salesforce Certified Administrator, Salesforce Certified DevOps Engineer, Certified Platform App Builder.
• Salesforce certification nice to have: Salesforce Certified Platform Developer I, Salesforce Certified Advanced Administrator, Salesforce Certified Sharing and Visibility Architect, Salesforce Certified Application Architect.

Technical Skills

Salesforce, Salesforce FSC, Git, GitLab, CI/CD, Gearset, Copado, AutoRABIT, Agile, Release Management, Deployment Automation, ServiceNow, Sandbox Refreshes and DevOps practices.

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Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.