About SoundExchange

SoundExchange is the largest global neighboring rights organization in the world, redefining how creators in the music industry get paid. By turning data into fast, accurate revenue for artists and rights owners, we have collected and distributed more than $13 billion in digital performance royalties to date on behalf of more than 800,000 music creators. As the sole organization designated by the U.S. government to administer the Section 114 sound recording license, SoundExchange seamlessly collects and distributes digital performance royalties from platforms like Pandora, SiriusXM, iHeartRadio, and thousands more, as well as all available international performance royalties through a strong global partnership network.

Position Summary

SoundExchange seeks a Salesforce Developer to design, build, maintain, and enhance scalable Salesforce solutions and integrations that support account management and customer service operations. The Salesforce Developer will translate business requirements into secure, maintainable solutions on the Salesforce platform; integrate Salesforce with existing systems; ensure data quality, reliability, and security; and provide ongoing technical support for production applications.

Essential Functions:

• Design, develop, configure, and deploy scalable Salesforce solutions that meet documented business and technical requirements
• Participate throughout the software development life cycle, including requirements analysis, solution design, development, code review, testing, documentation, deployment, and production support
• Support, maintain, troubleshoot, and enhance existing Salesforce applications to improve reliability, performance, usability, and maintainability
• Design, build, document, monitor, and maintain secure integrations between Salesforce and other applications using APIs, web services, and event-based integration patterns
• Collaborating with stakeholders and other developers to identify and implement improvements for the system
• Apply Salesforce security, privacy, and development standards, including appropriate access controls, secure coding practices, and protection of sensitive data
• Collaborating with integrated teams to ensure smooth data flow with minimal interruptions or disruptions

Required Knowledge, Skills, Abilities (KSAs):

• Proficient in Salesforce administration and development concepts, including Lightning Experience, Lightning Web Components, Flow, security and sharing, and platform configuration
• Proficiency with Apex, Lightning Web Components, SOQL, SOSL, Salesforce APIs, asynchronous processing, and declarative automation; familiarity with Visualforce for supporting legacy solutions
• Understanding of the Salesforce data model, including standard and custom objects, relationships, fields, data quality, data migration, and governance practices
• Ability to influence and communicate effectively with team members and business partners
• Proficiency in Agile software development methodology, processes, and practices
• Experience with Salesforce testing and release-management practices, including Apex unit tests, automated regression testing, source control, code review, and CI/CD deployment pipelines
• Knowledge of Salesforce integration patterns, REST and SOAP APIs, authentication mechanisms, middleware, error handling, and integration monitoring
• Experience developing, integrating, or supporting Salesforce Marketing Cloud solutions is preferred

Required Education, Certifications/ Licenses, Related Experience:

• Bachelor’s degree in computer science or equivalent experience
• 4 years or more years of experience in software engineering
• At least 3 years of experience in Salesforce development

Travel Requirements:

If hired remote, this person is expected to travel to the Washington DC corporate office as needed (2-4 times per year).

Accommodations:

SoundExchange is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access the SoundExchange Careers website as a result of your disability. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you need an accommodation, please email jobs@soundexchange.com.