Sales development representative (sdr)

Role Overview

This role is for a true go-getter who likes to move fast, own outcomes, and see their work turn directly into results. If high-volume outreach, tight follow-through, and clear scoreboards motivate you, you’ll feel right at home at ClickGuard.

The SDR drives a qualified pipeline through consistent cold calling to ICP accounts and rapid engagement with warm leads where Speed-to-Lead matters. Demo attendance is owned end to end, from T-24h and T-1h confirmations to no-show recovery. The role covers prospects across US East, US West, and EMEA time zones from a fixed 10:00–18:00 ET shift. Success is simple and visible: qualified demos booked, strong demo show rates, and fast Speed-to-Lead.

Key Responsibilities

• Prospecting & Pipeline Generation: Make 70–90 cold calls/day to ICP accounts and book qualified demos for AEs. Run multi-touch cadences (calls/SMS/email/LinkedIn) and personalize outreach.
• Warm Leads & Speed-to-Lead: Call/SMS/email inbound and hand-raise leads during shift with median Speed-to-Lead ≤ 5 minutes; ensure ≥90% touched within 15 minutes. Qualify for ICP and schedule demos promptly.
• Demo Attendance & Recovery: Execute T-24h and T-1h confirmations (prospect local time). Ensure calendar accuracy (timezone, attendees, link); reschedule no-shows within 7 days.
• Global Coverage & Scheduling: Work daily blocks for EMEA late afternoon, US East prime, and US West morning/lunch. Track DST changes; confirm bookings in the prospect’s local time.
• Systems, Process & Hygiene: Operate 100% in HubSpot (tasks, sequences, notes) and place all calls via Aircall (dispositions/notes/VM drops). Maintain clean data and honor opt-outs/compliance.
• Collaboration & Reporting: Partner with AEs to draft clean handoff notes that include prospect context and pain points to reduce prep time and are all documented in our CRM/Playbook. Update dashboards and report weekly on activity, conversion, and show-rate metrics.

Mandatory Requirements

• 2+ years of outbound SDR/BDR experience selling subscription-based B2B SaaS products, including trial-to-paid or demo-led motions, hitting demo/opportunity quotas.
• Hands-on with HubSpot (required) and Aircall (required).
• Strong English communication skills (C1 or higher).
• Comfortable with high-volume calling, multi-channel outreach (SMS/email), and global time-zone work.
• Strong organizational discipline and CRM hygiene.

Qualifications & Skills

• Proven cold-calling/objection-handling; talk time 90–120 min/day.
• Speed-to-Lead mindset for warm leads; confirmation/no-show recovery playbook.
• Sequencing and list management in HubSpot; accurate dispositions in Aircall.
• Time-zone/DST rigor; calendar accuracy.
• Proactive, friendly, enthusiastic “go-getter” with excellent phone presence.

Nice to Have

• Demonstrated ability to disqualify low-intent leads and protect Sales time.
• Comfort discussing paid media challenges with agencies (Google/Meta/Bing).
• Willingness to learn.
• Experience booking mid-market/enterprise demos across the US/EMEA.
• Awareness of outreach compliance and opt-out best practices.

If you read this and thought “that’s me,” we’d love to hear from you.

About Us

ClickGuard is a SaaS startup operating in a domain where ad tech meets cybersecurity (you should consider subscribing to our YouTube channel to find out more about us). Our platform helps Google Ads advertisers protect their investment and maximize their ROI by detecting and removing wasteful ad traffic from their advertising campaigns. We’ve built the absolute best solution for a significant problem for PPC advertisers, and we need your help taking it to the next level of user experience.

How we work

We're a fully remote company with a close-knit team that’s figured out how to onboard employees the right way and build an awesome team spirit even when spread out across the globe. So come take a look and maybe join us.