Reports coordinator (remote)

American Specialty Health Incorporated (ASH) is seeking a Reports Coordinator to join our Practitioner Contracting/Communications department.

The primary responsibilities of this position are the preparation of departmental production reports and assistance with campaign management.

Hourly Salary Range

American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $17.84 Hourly Wage.

Remote Worker Guidelines

This position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network. The internet connection must have a consistent 50 down/10 up Mbps minimum internet speed. 100 down/20 up is recommended to support higher quality video meetings.

Responsibilities

• Preparation and analysis of department activity reports.
• Compiles, produces, and distributes various weekly reports to team and management including but not limited to: campaign snapshot, group analysis, campaign and recruiter roll up.
• Prepares weekly reports on call activity for each campaign for each recruiter. Posts weekly activity and archives history.
• Assists management in preparing monthly production reports for the Practitioner Contracting/Communications Incentive Program to track recruiter activity.
• Assists in ensuring data integrity by viewing report analysis prior to submission to Program Manager and/or Managers.
• Research, compile, analyze and report group adequacies on a per-client and global basis.
• Prepares and updates weekly reports to include client specific reports that capture campaign details and practitioner recruitment activity and determination.
• Prepares and provides month end reports to include KPI’s.
• Assist with technical preparation, maintenance, and evaluation of campaigns.
• Assists in campaign assessment through “available to recruit” practitioner recruitment reports, Practitioner Location Reports, and loading of outside lists prior to campaign launch using Primus and other available resources.
• Assists in CRM campaign loading, assigning, and transferring of records/work lists as directed by management.
• Assists in completing pre/post campaign analyses utilizing Geo Access reports, Practitioner Match reports and Fee Schedule comparisons.
• Assist with various other tasks and special projects.
• Utilizes assessment tools to identify, track, and report CRM use deficiencies or discrepancies by network team.
• Problem solves with management to resolve and improve CRM database performance.
• Reports to management any issues/roadblocks and status of progress on all projects.
• Assists with compilation and preparation of department policies and procedures.
• Assists in department administrative tasks as assigned.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• High School Diploma required.
• 2 years experience performing word processing, spreadsheets, and report generation required.
• Experience in health care, health information or related field preferred.
• Proficient in all MS Office applications, including Access, Excel, and Word.
• Ability to work independently.
• Organized, strong analytical skills, time management, excellent verbal and written communication skills required.
• Ability to conduct formal and informal presentations to the team.

Core Competencies

• Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
• Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
• Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
• Ability to effectively organize, prioritize, multi-task and manage time.
• Demonstrated accuracy and productivity in a changing environment with constant interruptions.
• Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions.
• Ability to exercise strict confidentiality in all matters.

Mobility

Primarily sedentary, able to sit for long periods of time.

Physical Requirements

Ability to see, speak, and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within and around the facility or Work from Home (WFH) environment. Capable of using a telephone, computer keyboard, and mouse. Ability to lift up to 10 lbs.

Environmental Conditions

Work-from-home (WFH) environment.

American Specialty Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, related medical conditions, breastfeeding, and reproductive health decision-making), gender, gender identity, gender expression, race, color, religion (including religious dress and grooming practices), creed, national origin, citizenship, ancestry, physical or mental disability, legally-protected medical condition, marital status, age, sexual orientation, genetic information, military or veteran status, political affiliation, or any other basis protected by applicable local, federal or state law.

Please view Equal Employment Opportunity Posters provided by OFCCP here.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.

ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

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