Job Description

Work From Home | Flexible Scheduling | Strictly Inbound Calls

This 1099 independent-contractor opportunity allows qualified professionals to work from home, select available servicing hours, and support established nonprofit fundraising campaigns.

This is not a sales or solicitation position. All donor calls are strictly inbound. You will not make outbound calls, cold-call, solicit donations, search for donors, or sell products or services.

Donors call voluntarily after responding to established nonprofit campaigns. Your role is to answer calls professionally and accurately process pledges or contributions.

What You’ll Do

• Answer inbound donor calls
• Follow campaign scripts and procedures
• Enter pledge and donation information accurately
• Confirm donor and transaction details
• Navigate computer systems while speaking with callers
• Maintain professionalism and confidentiality
• Follow quality and compliance standards
• Meet attendance and performance expectations

Requirements

Basic Qualifications

Applicants must have:

• High school diploma or GED
• At least 6 months of remote customer-service experience or 1 year of onsite customer-service experience
• Strong verbal communication and active-listening skills
• Accurate data-entry and basic computer skills
• Ability to navigate multiple systems while speaking
• Professional and dependable work habits
• Quiet, dedicated home workspace

Technical Requirements

Before servicing, contractors must have:

• Windows 11 computer
• Minimum 8GB RAM; 16GB recommended
• USB noise-canceling headset
• Wired high-speed internet with direct Ethernet connection
• Quiet, distraction-free workspace
• Dual monitors are recommended.
• MacBooks, Chromebooks, tablets, and Wi-Fi-only connections are not permitted.

Do not purchase equipment solely to submit an initial application. Confirm eligibility and equipment requirements first.

Benefits

Compensation and Scheduling

Contract rates generally range from $13–$15 per hour. Earnings may vary by campaign and performance. Servicing intervals may be available throughout the day and night. Contractors select from available servicing intervals. Continued campaign access depends on reliability, attendance, quality, and performance.

Important Contractor Information

This is a 1099 independent-contractor opportunity, not traditional employment. Required certification must be completed before servicing. Available hours are not guaranteed. Campaign availability may change. Contractors manage their own schedules and accept commitments. Eligibility may depend on experience, location, equipment, background requirements, and certification results.

If you are ready to work from home, provide professional donor support, and have greater control over your schedule, apply today.

Apply now to be considered for a Remote Nonprofit Donation Processor / Pledge Drive Specialist opportunity.