1:00 PM - 2:00 PM
Senior Product Manager Interview
Sarah Jenkins

AIL
·8 days agoAIL
·8 days agoLocation
remote, United States
Commitment
Full Time
Level
Junior (<2 years)
Globe Life AO | 100% Remote | Member Services + Client Success + Benefits | Entry Level Welcome
Work Arrangement: 100% Remote / Work From Home
Location: U.S.-Based Applicants
Schedule: Flexible | Full-Time Career Opportunity
Experience: Entry Level & Experienced Professionals Welcome
Compensation: Commission-Based | Weekly Pay | Performance Bonuses
Training: Comprehensive Training | Licensing Guidance | One-on-One Mentorship
Create Exceptional Member Experiences. Help Families. Build a Career With Purpose.
Are you someone who genuinely enjoys helping people, answering questions, solving problems, and building relationships?
Globe Life AO is expanding our virtual team and seeking enthusiastic, dependable, and service-focused professionals to join us as Member Experience & Benefits Consultants.
In this role, you'll connect with individuals and families through scheduled virtual appointments, learn about their needs, explain available supplemental benefits and financial-protection options, assist with enrollment, and provide continued client support.
This opportunity combines: Member Services + Customer Experience + Client Relationships + Benefits Education + Consultative Insurance Sales
Whether you're starting your career, transitioning from another industry, or looking for a remote opportunity with greater professional-growth potential, previous insurance experience is not required.
We provide structured training, licensing guidance, ongoing mentorship, and professional development.
🤝 Be the Person Clients Can Count On
A great member experience is about more than answering a question. It's about listening carefully, communicating clearly, following through, and making people feel confident about the decisions they're making.
As a Member Experience & Benefits Consultant, you'll serve as a professional resource for prospective and existing clients throughout their experience.
Your responsibilities may include:
Your goal is to create a positive client experience before, during, and after enrollment.
🛡️ Benefits Education & Personalized Guidance
Once appropriately licensed, you'll help clients understand available life, accident, and supplemental health insurance options. Rather than providing a one-size-fits-all experience, you'll learn how to understand each client's situation and explain available options based on their needs.
Responsibilities may include:
Our approach emphasizes education, relationships, and informed decision-making rather than high-pressure sales tactics.
❤️ Build Relationships Beyond Enrollment
Exceptional client service doesn't necessarily stop when an application is completed. Depending on the client's needs, ongoing support may include:
The goal is to become a dependable professional resource clients feel comfortable contacting when they have questions about their coverage.
📞 Qualified Client Opportunities – No Traditional Cold Calling
Representatives have access to qualified client opportunities, including individuals and families interested in receiving information regarding available benefits. No lead purchasing is required.
Rather than spending your time purchasing prospect lists, your focus can remain on: Connect → Listen → Understand → Educate → Recommend → Enroll → Support
🌎 100% Remote / Work From Home
Build your career virtually from your own professional home workspace. Client appointments, training, coaching, and team collaboration are conducted remotely.
Your work environment may include:
No daily commute. No traditional office requirement. You'll work independently while remaining connected to an active virtual team.
⏰ Flexible Scheduling + Professional Accountability
Remote work can provide greater flexibility, but successful representatives understand that flexibility still requires consistency. You'll have opportunities to organize your schedule while remaining accountable for:
This opportunity may be a strong fit for individuals who enjoy independence, goal-based work, professional development, and performance-driven growth.
💰 Weekly Commission-Based Compensation
This is a commission-based independent contractor opportunity, not a guaranteed hourly or salaried member-services position. Compensation opportunities may include:
Because compensation is performance-based, commission production is not limited to a predetermined hourly wage or fixed salary. Earning potential is influenced by factors such as:
Individual earnings vary significantly and income is not guaranteed.
📚 New to Insurance? We'll Help You Learn.
You don't need an insurance background to apply. Training and professional development may include:
We can teach products and systems. We're looking for people who bring professionalism, communication skills, empathy, dependability, coachability, work ethic, and a willingness to learn.
🎓 Insurance Licensing
You do not need to already hold an insurance license to apply. Because this position involves discussing and enrolling clients in insurance products, representatives must obtain the appropriate state Life & Health Insurance License before conducting activities requiring licensure. Licensing guidance and support are provided.
💻 Technology & Remote Business Resources
Representatives work through modern virtual systems designed to support remote client service and business operations. You'll use technology for:
Applicants should be comfortable learning and using web-based business systems.
❤️ Professional Support & Qualifying Programs
Eligible and qualifying representatives may have access to:
Eligibility, qualification periods, performance requirements, and applicable conditions may apply.
📈 Career & Leadership Advancement
For individuals interested in professional growth, this opportunity can develop beyond personal client service. Potential career progression may include:
As you progress, development opportunities may include:
Advancement is based on performance, initiative, professional development, and demonstrated leadership ability—not simply tenure. Leadership opportunities are earned and are not guaranteed.
✈️ Recognition & Performance Incentives
Qualifying representatives may have opportunities to participate in:
All incentives are subject to applicable performance and qualification requirements.
🌟 What We're Looking For
You may be a strong fit if you're:
Experience That Transfers Well
Experience in any of these areas may transfer especially well: Customer Service • Member Services • Client Success • Customer Experience • Client Relations • Healthcare • Hospitality • Retail • Education • Banking • Financial Services • Administrative Support • Call Centers • Account Management • Recruiting • Military Service • Insurance • Sales
Previous insurance experience is not required. Entry-level applicants, recent graduates, veterans, experienced customer-service professionals, and career changers are encouraged to apply.
Minimum Requirements
💻 100% Virtual Interview Process
Qualified applicants will first complete a brief career overview covering:
Candidates interested in continuing after learning more about the opportunity will then have the opportunity to participate in a live Zoom interview with our hiring team. The entire hiring process is completed virtually.
Why This Career Matters
Every client conversation is an opportunity to help someone better understand the options available to protect themselves and the people they care about. Your ability to listen, educate, communicate, and follow through can help create a client experience built on confidence and trust.
At Globe Life AO, you'll have the opportunity to develop those skills while building a performance-based career supported by mentorship, professional development, and opportunities for advancement.
Ready to Build a Career Around Helping People?
If you're looking for a fully remote career where you can provide exceptional client service, build meaningful relationships, develop valuable professional skills, and create long-term earning and advancement opportunities based on your performance, we'd like to hear from you.
Apply today to be considered for our Member Experience & Benefits Consultant opportunity with Globe Life AO.
Listen. Educate. Support. Build Relationships. Grow Your Future From Home. 🚀
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.