REGIONAL MANAGER (RM): THE PORTFOLIO PERFORMANCE LEADER!

Location Requirements: Remote (East Coast Based) | Field-Based within Territory

Must reside in an East Coast state. Requires experience with IHG brand standards and systems.

YOUR CHALLENGE

Drive Operational Excellence, Financial Results, and Strategic Growth Across an Assigned Portfolio of Hotels!

Ready to step into a high-impact, strategic leadership role where you are accountable for the performance of multiple properties? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next Regional Manager (RM)! We are actively seeking an experienced multi-site leader based on the East Coast to oversee our growing portfolio.

The RM is the key strategic leader responsible for attaining expectations in all aspects of operational performance for their assigned hotels. You will achieve this through managing and leading General Managers, implementing all company standards, and executing operational initiatives that maintain efficiency and produce positive results across your portfolio.

The role demands multi-site management experience, regional travel capabilities, IHG brand experience, a proven track record of driving revenue, and strong financial acumen.

LOCATION & TRAVEL REQUIREMENTS (STRICTLY ENFORCED)

• Residency: MUST be currently based on the East Coast (or willing to relocate independently prior to start date). Candidates residing outside the East Coast region will not be considered.
• License: Must have a valid driver’s license with an acceptable driving record.
• Flexibility: Must be able to travel extensively throughout the assigned regional portfolio and stay overnight on location as needed to perform the duties of the role.

MINIMUM QUALIFICATIONS

• Brand Experience: IHG (InterContinental Hotels Group) experience is REQUIRED.
• Experience: 3 or more years of multi-site hotel management.
• Initiative: 1 or more years of creating, implementing, and monitoring corporate initiatives.
• Performance Metrics: Track record of high performance in areas of revenue generation through sales & marketing and a proven track record of controlling & reducing costs.
• Education: High school diploma or equivalent. A Bachelor’s degree in Business Management, Economics, Marketing, or a related field is preferred.

YOUR ESSENTIAL STRATEGIC & OPERATIONAL FUNCTIONS

You are the central figure ensuring the successful operation, growth, and financial health of your assigned regional hotels through proactive management and strategic oversight.

KEY LEADERSHIP AND MANAGEMENT DUTIES INCLUDE:

• Portfolio Performance: Work with all assigned properties across the region to ensure the best possible results are achieved in all categories of performance, driving outcomes that benefit the entire portfolio.
• Property Openings: Manage property openings both within and outside your portfolio, utilizing a tactical, detail-oriented approach focused on meeting objectives in both time and quality.
• Standard Implementation: Implement, support, and maintain all company standards, processes, and procedures throughout your portfolio.

CORE PERFORMANCE PILLARS

FINANCIAL & REVENUE GENERATION

• P&L Management: Manage the P&L against budget, continuously looking for ways to maximize short- and long-term profit through proper controls of spending and labor, cost reductions, and increased revenues.
• Sales Strategy: Implement and manage sales programs that set expectations, strategies, and tactics to drive base and incremental revenue across your regional markets.
• Market Analysis: Conduct area market analysis and collaborate with leadership to create and implement an effective, regularly updated marketing strategy for the region.
• RevPAR Optimization: Collaborate with revenue management teams to create and implement effective strategies to maximize RevPAR and market share.

GUEST RELATIONS & OPERATIONS

• Guest Loyalty: Focus on consistently attaining excellence in guest satisfaction and loyalty through a holistic approach to service, product, and experience.
• Feedback & Compliance: Regularly review all customer feedback sources (including IHG brand surveys and online reviews), taking proactive action to evolve service models. Monitor properties for compliance in both results and responses.
• Asset Management: Ensure the excellent physical condition of each asset to maximize guest and owner satisfaction.
• Standards Enforcement: Regularly inspect regional properties to ensure all IHG and company brand standards are met and ensure consistent enforcement of all operational policies and procedures.

Are you an East Coast-based multi-site hotel leader with IHG experience ready to drive portfolio success? Apply today!