Regional facilities manager

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Regional Facilities Manager is the manager for multiple site teams and provides leadership and direction to highly skilled facility Managers and their technicians in delivering facilities management services in a Healthcare environment. This position is responsible for maintaining a high level of client communications and feedback loops. It is the key activator for achieving the expected level of service delivery as described in the Service Level Agreements and measured by Key Performance Indicators.

MAIN ROLES AND RESPONSIBILITIES:

• Sets overall vision and leadership for the facilities team.
• Establish and execute strategic direction for operations and maintenance team in alignment with client goals.
• Ensure client relationship and communications around facilities management in region.
• Work through others to ensure all Client and JLL safety procedures are followed. Develop training programs to increase team technical capabilities.
• Coordinate the operational aspects of the properties in a manner which protects, maintains and improves the value of the client's assets.
• Utilize data to develop trends and insights that will drive continuous improvement in the site performance.
• Manage third-party contractors / vendors engaged in operating and maintaining properties.
• Team with Contract Manager to bid and contract for scheduled and operational maintenance and project services.
• Transform existing operational practices to leverage JLL tools, processes, relationships, best practices to ensure service delivery is highly efficient and effective.
• Work through others to maintain site performance indicators.
• Lead / assist in site incident investigation, utilize structure problem solving to identify root cause of failures.

CLIENT RELATIONSHIP MANAGEMENT:

• Develop and maintain an ongoing relationship with regional client(s).
• Primary interface with client representatives. Collaborate to determine client expectations. Ensures delivery of committed services and overall satisfaction with JLL performance.
• Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery.

EMPLOYEE MANAGEMENT:

• Establish and maintain a safety-first culture by working through others to promoting and driving safe work practices timely training, best practices as well as delivering rewards and recognitions to promote safe behavior.
• Work with Facility Managers to provide the strategy, vision and continuous improvement to drive the facility personnel to advance the quality of service delivery and further the client partnership.
• Foster a collaborative teamwork environment. Promote energy and enthusiasm. Maximize productivity. Motivate employees with recognition and career growth opportunities.
• Work through others to ensure optimal roll out and training in the use of standard CMMS tools, processes and systems where possible.
• Complete all performance reviews, both mid-year and year-end, on a timely basis. Ensure that individuals that do not achieve excellence or show significant performance problems are coached and put on improvement plans. Work with HR to ensure proper performance management steps are taken.

FINANCIAL MANAGEMENT:

• Develop and maintain operating budgets for all sites, meeting targets as defined in KPIs; and, provide written variance analysis and forecast to client.
• Work through others to meet facility-specific cost savings targets.
• Work with strategic sourcing professionals to identify cost savings opportunities and support their contracting efforts.
• Work with finance and accounting professionals to produce on-time and accurate reports, including cost savings initiatives, variance analyses, etc.

SKILLS / QUALIFICATIONS:

• Superior client relationship management skills.
• Experience in managing through others.
• Demonstrated experience in a healthcare environment a plus.
• Demonstrated negotiation skills.
• Ability to plan and manage within budget and time constraints.
• Strategic thinker with strong implementation orientation.
• Basic understanding of commercial leases, contract documents and routine accounting methods.
• Ability to multitask and work without direct supervision.
• Excellent prioritization and conflict resolution.
• Possess strong written, verbal and people skills. Strong organizational skills and collaborative management style.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position: 130,000.00 – 150,000.00 USD per year. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location: Remote –Austin, TX, Bowling Green, KY, Dallas, TX, Houston, TX, Louisville, KY. If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

• JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Accepting applications on an ongoing basis until candidate identified.