Records clerk

Job Title

Records Clerk

Company Overview

Flex Fitness is a dynamic and growing fitness company dedicated to helping people achieve their health and wellness goals. We pride ourselves on delivering exceptional member experiences through friendly, responsive support and seamless operations. Join our team and contribute to a fast-paced environment where accuracy, reliability, and discretion matter.

Role Summary

We are seeking a detail-oriented Records Clerk to manage and organize member and business records with accuracy and efficiency. You will support operational workflows by maintaining up-to-date documentation, ensuring compliance, and providing reliable recordkeeping services across departments. This role is ideal for someone who values precision, confidentiality, and steady, methodical work.

Key Responsibilities

• Maintain accurate, organized records for members, staff, and programs in accordance with company policies
• Retrieve, file, update, and archive physical and digital records with speed and precision
• Ensure data integrity by performing regular audits and reconciliations
• Handle sensitive information with confidentiality and professionalism
• Support administrative tasks such as scanning, indexing, and document control
• Collaborate with departments to fulfill records requests and respond to inquiries
• Assist with onboarding and offboarding processes by maintaining appropriate documentation
• Identify opportunities to streamline records workflows and improve filing systems

Qualifications

• Proven experience in records management, admin support, or a related role
• Strong attention to detail and organizational skills
• Ability to maintain confidentiality and handle sensitive information
• Proficiency with document management systems, spreadsheets, and basic database tools
• Familiarity with archiving standards and data retention policies
• Good communication skills and the ability to work independently as well as with a team
• High school diploma or equivalent; associate degree or relevant certifications a plus

Work Environment

Office-based role within a collaborative, member-centric fitness environment. Primarily standard business hours with occasional flexibility as needed. Focus on accuracy, efficiency, and process improvement in a supportive team setting.

Schedule and Compensation

Competitive hourly rate. Regular daytime hours with potential for occasional weekend coverage if needed. Benefits eligibility and paid time off in line with tenure and role.

What We Value

• Meticulous attention to detail and a commitment to accuracy
• Discretion, integrity, and respect for privacy
• Proactive problem-solving and a collaborative mindset
• Consistency, reliability, and a willingness to improve processes

How This Role Contributes to Flex Fitness

Records Clerks ensure that all documentation is accurate, accessible, and compliant, supporting smooth operations and reliable information flows across the organization. Your careful stewardship of records enables better decision-making, transparency, and trust within the Flex Fitness community.