Employment Type: Full-Time
Location: Remote
Working Hours: U.S. Central Time (CT)
About Us
Advanced Asset Management (AAM Living) delivers smart, data-driven property and asset management solutions across Texas. We specialize in maximizing occupancy, optimizing operations, improving turnover speed, and creating high-quality resident experiences. Our portfolio spans multifamily, affordable housing, build-to-rent, and community-centric living environments where operational excellence drives financial performance.
We are a modern, technology-enabled, people-centric organization committed to efficiency, transparency, and continuous improvement.
Role Overview
AAM Living is seeking a proactive Property Operations Coordinator to manage end-to-end workflows across U.S. residential properties, supporting portfolios of 400+ units. The ideal candidate understands U.S. property management processes, takes ownership of tasks, follows established protocols, and identifies opportunities to improve efficiency. This role requires strong accountability, sound judgment, and the ability to manage priorities with minimal supervision.
Key Responsibilities
- Manage property management workflows from applications and leasing through move-ins, resident services, renewals, and move-outs.
- Coordinate with property managers, leasing teams, maintenance staff, residents, and vendors to resolve operational issues.
- Track outstanding tasks, follow up on delays, and ensure timely completion.
- Maintain accurate records and documentation in property management systems.
- Follow established procedures and identify opportunities to improve workflows and turnaround times.
- Manage competing priorities across a high-volume portfolio while maintaining accuracy and accountability.
- Communicate clearly with U.S.-based teams through calls, emails, and internal systems.
- Take initiative, ask questions, and learn processes to ensure consistent execution and continuous improvement.
Required Qualifications
- Previous experience in U.S. residential property management, leasing, or property operations.
- Understanding of applications, lease administration, resident services, and move-in/move-out processes.
- Strong ownership, organization, problem-solving, and follow-through.
- Good spoken and written English, with confidence communicating over calls.
- Comfortable using property management software and other digital tools.
- Ability to manage multiple priorities across a portfolio of 400+ units.
- Willingness to learn established protocols, ask questions, and improve operational processes.
- Availability to work 6:00 PM–3:00 AM PKT, with occasional Saturdays as required.
Benefits
- Paid time off.
- Opportunities for professional growth and career advancement.
- Collaborative work environment.