Company Description

StarTekk’s adoption of Digital Transformation is to accelerate organizational growth, increase efficiencies and help Star Workforce achieve focused business goals. The Employee will help our organization to identify and bridge the gap that exists in the business by analyzing the data, scale and support digital transformation initiatives.

Job Description

This position will be reporting to the Project Delivery Unit Supervisor. This role will work cross functionally with other team members but will primarily be an independent contributor. This team needs a senior project manager who has led a large software implementation or rollout through the execution and deployment phases. They should be experienced coordinating internal teams and vendors, managing rollout readiness, and planning communications for stakeholders and people affected by the change. The project has several connected workstreams, so the person should be comfortable managing an integrated schedule, dependencies, risks, decisions, and issues while keeping leaders and delivery teams aligned. Experience leading a complex, cross-functional project is more important than a specific budget amount or number of simultaneous projects.

Additional details

This person leads large public-health technology projects, coordinates teams, manages schedules and budgets, helps implement software systems, and ensures that data and technology improvements are delivered successfully and safely for the State of Wisconsin. Light Travel within the state 10%-20%.

Responsibilities include:

• Managing the complete project and product delivery life cycle, from evaluation and initiation through implementation, operational transition, and closure.
• Establishing and maintaining governance, delivery controls, escalation pathways, decision-making processes, and performance measures.
• Developing estimates and tracking scope, schedules, budgets, resources, deliverables, risks, dependencies, quality, and outcomes.
• Preparing and presenting clear status reports, recommendations, decision materials, implementation plans, and executive-level communications.
• Identifying opportunities to improve organizational processes, systems, data practices, reporting capabilities, and service delivery.
• Developing, implementing, evaluating, and continuously improving standards, policies, procedures, templates, tools, and practices.
• Coordinating internal staff, vendors, contractors, and external partners to ensure accountability and alignment with organizational objectives.
• Training, coaching, and mentoring staff to strengthen project management, product management, data management, business analysis, change management, and delivery capabilities.
• Supporting the safe, confidential, effective, and strategic collection and use of public health information.

The incumbent is expected to work independently, exercise sound judgment, and provide leadership on complex and evolving issues. The position requires the ability to manage multiple assignments and deadlines, respond effectively to changing priorities, shift attention across competing needs, identify when matters require escalation, and maintain progress in a dynamic, cross-functional environment.

GOALS AND WORKER ACTIVITIES:

• Manage complex projects, including timelines, and quality goals. Lead implementation of major OHI initiatives. These projects will range from moderately to significantly complex programs.
• Work with OHI leadership to develop project charters ensuring that the scope of projects is defined. Projects may be related to wide range of data-related topics, e.g., policies, gaps, communications, training, access, use, release, security, and privacy.
• Lead and facilitate project workgroups and sub-groups to complete components of larger projects and complete required deliverables. Coordinate, schedule, and participate in discussions and meetings to help ensure success. Prepare and distribute project team meeting agendas and assure meeting notes include attendees, decisions made, and next steps.
• Develop and maintain effective and collaborative working relationships with partners, leadership, and other members throughout DPH to develop and implement program initiatives.
• Lead discovery sessions and project management coordination activities. Monitor progress and report on the overall status of projects.
• Assist the DPH Leadership with strategic guidance using tools and data to support strategies presented. The Senior Project manager must deliver in a systems thinking approach to delivery and continuous improvement.
• Monitor annual action plans and provide progress and financial tracking status reports on active projects.
• Evaluate effectiveness and efficiency of project delivery related activities and recommend solutions to management for strategic direction.
• Be aware of complex federal and state regulations regarding data use, access, confidentiality, and other data related issues.
• Consider short term and long term plans to achieve OHI project delivery goals.
• Coordinate with the Team member and other staff to plan, schedule, track, document, and communicate project status, risks and mitigation strategies.
• Ensure that project and product activities address public health, regulatory, security, accessibility, and operational requirements.
• Work with public health, healthcare, government, community, or other regulated-program stakeholders to understand business processes, reporting obligations, service-delivery needs, and desired outcomes.
• Coordinate with privacy, security, legal, procurement, data-governance, and compliance representatives as required.
• Ensure that required compliance reviews, approvals, documentation, and corrective actions are completed before implementation.
• Support projects involving multi-agency governance, grant requirements, public-sector procurement, external reporting, and formal approval processes.
• Manage vendor and consultant performance against contracts, statements of work, schedules, service levels, deliverables, and acceptance criteria.
• Lead software implementation, rollout, and transition-to-operations activities.

Top Required Skills & Years of Experience:

• 10+ Years for all skills
• Software implementation and rollout management, including deployment planning, readiness, testing, and transition to operations.
• Strong project controls, including integrated planning, dependency management, risk and issue resolution, and clear status reporting.
• Stakeholder communication and coordination, including communicating impacts, decisions, and progress to both leadership and affected groups.
• Cross-functional leadership, with the ability to align internal teams, vendors, and subject matter experts and move decisions forward.

Nice to Have Skills:

• Experience with organizational change management, including communications planning, training coordination, and adoption readiness.
• Experience managing vendor-delivered software or large public-sector implementations.
• PMP certification or equivalent project management training.
• A bachelor’s degree in project management, business, information technology, public administration, or a related field is preferred. Equivalent education and substantial experience leading complex software implementations should also be considered.

Qualifications

Additional Information

Location: Madison, WI
Work Mode: 100% Remote
Eligibility: Wisconsin residents only; no relocation
Work Authorization: USC and GC only