Job Summary:

The Program Manager is an enterprise-level program leader responsible for the successful delivery of Solumina across all business areas for a dedicated customer program encompassing multiple projects. This role provides strategic oversight, ensuring alignment to contractual commitments, enterprise architecture, and targeted business outcomes while coordinating activities across iBase-t Project Managers and serving as the central escalation point for risks, issues, and dependencies.

Objective:

Provide enterprise-level leadership for the delivery of Solumina across all business areas, ensuring alignment to contractual commitments, enterprise architecture, and business outcomes while coordinating multiple business-area projects under a single customer program and project structure.

Scope of Role:

• Oversee Solumina program and project delivery across business areas.
• Coordinate with iBase-t Project Managers to ensure project processes are followed.
• Act as escalation point for project teams; escalate issues as needed to PMO Director, Customer Success Team, and functional leadership.
• Serve as main interface to DT Program Managers for program execution matters.
• Work with stakeholders and iBase-t executives to report program health.
• Manage financials, forecasts, and milestones at the program level.
• Collaborate with Business Architect to align program execution with business scope, architecture, integrations, and deployment strategy.
• Ensure planning and execution match the roadmap.
• Represent iBase-t Program Management in governance meetings.

Essential Functions:

• Own enterprise-level program governance and execution across all business areas for a dedicated customer program.
• Engage and manage executive-level relationships, including participation in Executive Steering Committee forums.
• Lead enterprise-scale, high-complexity programs encompassing multiple projects, managing budgets, scope, and stakeholder expectations.
• Establish and enforce PMO program governance structures, roles, responsibilities, and decision-making processes across project teams.
• Coordinate with iBase-t Project Managers to ensure adherence to project processes and the iBase-t Solumina Implementation Methodology (SIM).
• Act as the primary escalation point for project teams; escalate issues as needed to the PMO Director, Customer Success Team, and functional leadership.
• Serve as the main interface to Customer DT Program Managers for program execution matters.
• Collaborate with Business Architecture and functional leadership to align program scope, integrations, and deployment strategy with the approved roadmap.
• Manage program-level financials, forecasts, milestones, and budget allocation.
• Represent iBase-t Program Management in governance meetings and customer forums.
• Drive integrated program planning, including the development and maintenance of the Integrated Master Schedule.
• Build and sustain collaborative client relationships that promote customer value realization and additional engagements.
• Facilitate resolution of program-level risks, issues, and dependencies.
• Lead program kickoff and closeout activities, including retrospectives and improvement planning.
• Forecast program-related resource utilization and revenue; contribute to financial planning.
• Identify lessons learned and apply continuous improvement practices at the program level.
• Mentor Project Managers as required, fostering professional development.

Requirements:

• Visionary program leader with strong enterprise-level business competencies.
• Proven ability to hit the ground running in complex, multi-project program environments.
• Passion for delivering customer outcomes in a fast-paced, enterprise setting.
• Strong analytical thinking and problem-solving skills applied at the program level.
• Exceptional communication, facilitation, and executive presentation skills.
• Effective leadership and influencing skills to guide cross-functional stakeholders and align large teams.
• Growth mindset with strong industry knowledge in complex manufacturing processes.
• Deep understanding of PMO governance, Agile, and software development lifecycle at the program scale.
• Self-starter with strong time management skills; ability to work independently, remotely, or at customer sites.
• PMP / PgMP certified preferred.
• Travel 30–40% of work time.

Required Skills & Competencies:

• Superb understanding of enterprise processes (PMO, business operations, governance).
• Problem solver and critical thinker; scalable leadership across large, complex organizations.
• Proven ability to lead cross-functional teams and enterprise-scale program efforts.
• Excellent communication and executive stakeholder management skills.
• Proven strategic thinking and enterprise program leadership abilities.
• Advanced communication and presentation skills (verbal, written, and visual).
• Strong analytical thinking and program-level problem-solving capabilities.
• Influence and consensus-building skills across senior stakeholders and executive leadership.
• Self-starter with exceptional time, task, and program management skills.
• Business acumen and deep understanding of PMO and enterprise governance processes.
• Strong coaching and mentoring mindset with demonstrated experience leading PMs.
• Ownership mentality and proactive approach to program risk and issue management.
• Practitioner-level knowledge of SDLC, Agile methodologies, and integrated master scheduling.
• High emotional intelligence and interpersonal awareness across executive and working-level relationships.
• Growth mindset with strong industry knowledge in complex manufacturing processes.
• Commitment to staying current with technology, delivery, and program management trends.
• Extensive knowledge of software development lifecycle at enterprise scale.

Required Education/Experience:

• Bachelor's degree or higher in Computer Science, Project Management, IT, or Industrial/Systems Engineering.
• 10+ years of industry experience, including demonstrated program management leadership.
• PMP Certification required.

Preferred/Desired Experience:

• PgMP (Program Management Professional) Certification strongly preferred.
• 6+ years experience with Aerospace & Defense clients.
• Experience managing multi-project enterprise programs with dedicated customer teams.