Program administrator ii

Cornell Technical Services (CTS) is a technical and professional services business serving the needs of the Federal government. Our dedication to customer satisfaction is a hallmark of CTS as a company. We are a team of highly skilled and conscientious employees. We have an immediate opening for a full-time (40 hours per week) virtual Program Administrator II residing in Central or Eastern time zones.

CTS is an affirmative action/equal opportunity employer. We provide equal opportunity for all persons and encourage veterans and disabled individuals to apply for any open positions for which they feel they are qualified.

The position confers comprehensive benefits including (but not limited to): health/dental/vision insurance, 11 federal holidays plus PTO (Paid Time Off), and a highly competitive 401(k) with company contributions.

Please note that the contract end date for this support is September 30, 2027. Details will be explained during the interview process.

Functional Responsibility:

• Provide administrative support to the Program Management Office (PMO) including activities related to finance, program management, contract administration, and technology asset management for remote Subject Matter Experts (SMEs)
• Manage assigned task order activities including onboarding of SMEs. Examples include tracking and communication of their progress and training, as well as managing asset issuance, asset maintenance and asset returns
• Assist with updating, monitoring, and tracking existing program documents. Examples include Conflict of Interest (COI), direct costs and indirect costs (Ex. Labor, Travel and ODC)
• Review and process travel reservations and reimbursement vouchers following government regulations and company policy
• Review, reconcile and process invoices and charges related to business operations (office supplies, Webex, etc.)
• Maintain and update on-line document repositories (SharePoint, RES, etc.)
• Assist and support the Senior Project Managers and Program Managers with administrative duties
• Assist Senior Project Managers with responding to contracting and business development tasks
• Assist with researching, tracking, creating, and updating SME documents and skills (examples include evaluator records, timesheets, invoices, etc.)
• Oversee and update SME timesheets to assign charge codes and process labor invoices
• Perform administrative duties to include: maintaining contact with customers and SMEs through e-mail and phone calls, answer questions and concerns, enter project data, prepare presentations, use Webex and other video conferencing
• Document operating procedures and recommend innovative solutions and process improvements
• Perform additional duties as assigned

Essential Skills:

• Experience in project administration and data tracking
• Must be proficient with all facets of MS Office (Word, Excel, PowerPoint, e-mail, etc.)
• Must have strong multitasking, organizational, and analytical skills to balance and prioritize work
• Must be able to effectively work independently (with minimal supervision), as well as part of a team
• Able to organize and prioritize multiple overlapping deadlines and help cover other areas during periodic peak periods
• Must possess strong administrative skills; exceptional observational, facilitation, and interpersonal skills; strong problem-solving skills; high professional ethics; innovative, creative
• Must be willing to learn new skills and technologies

Professional Experience Required:

• U.S. citizenship required
• Ability to pass a government background investigation
• 5 years’ experience in program administration or similar/related field
• 1-3 years’ experience working for a Federal Government Contractor
• 1-3 years’ experience working with Federal Travel Regulations
• 1-3 years’ experience working in a remote work environment
• Must have an established home office work environment free from distractions
• Reside in EST or CST time zone

Professional Experience Desired:

• Bachelor’s degree in finance, business, or related study
• Business or program management related certifications

CTS is an Equal Opportunity Employer. We do not discriminate in our hiring or employment practices regardless of employment type.