Product quality analyst ii (remote)

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

Please be aware of recruitment scams. Businessolver does not make job offers outside of our official hiring process or request payment or sensitive personal information. You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.

Job Summary:

The Product Quality Analyst II is responsible for testing web applications, Web APIs, and Batch applications. This role involves creating and executing test cases, documenting defects, monitoring bug tracking systems, and utilizing quality assurance methodologies. The analyst will collaborate with software engineers and business analysts, exhibiting strong problem-solving skills and creativity to enhance client satisfaction.

The Gig:

• Create test cases to support business requirements of Web Applications, Web APIs and Batch Applications of all complexity levels. Execute manual and automated test cases.
• Thoroughly document defects.
• Experience collaborating with software engineers, business analysts, and business stake holders. Entering test cases in test case management system to include comprehensive description of tests.
• Documenting test results in test case management system.
• Find needles in hay stacks. Monitoring the defect tracking systems including managing bug tracking.
• Well versed with quality assurance methodologies and the SDLC.
• Ability to ask probing questions and put forethought into potential solution impacts.
• Creative thinking and proposing solutions to grow our business by delighting our clients.
• Performs other duties as assigned.
• Comply with all policies and standards.

What you need to make the cut:

• Bachelors Degree in Computer Science, MIS, or Computer Engineering or related field or equivalent experience.
• 4 years of experience in Manual or Automated Testing.
• Proven ability to break software and to frustrate software engineers.
• Previous exposure to user interface development, billing/payroll modules, or import/export data files helpful.
• Highly motivated, Innovative, self-directed thinker with an eagerness to stay up-to-date with current trends and a desire to impress.
• Knowledge of Gherkin test format, etc.

The pay range for this position is 65K to 99K per year (pay to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data). This role is eligible to participate in the quarterly bonus incentive plan.

Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here.

Dear Applicant.

At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process. Our approach is thoughtful and thorough. We’ve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith. We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren’t just about compliance, they’re about ensuring fairness, safety, and trust for everyone involved. Put simply: we will always confirm that you are who you say you are. It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve.

With heart,
The Businessolver Recruiting Team

Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.

(Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level): Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.

Equal Opportunity at Businessolver: Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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