Product manager-engineering

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment. Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.

Develops and maintains product roadmaps for assigned products or capabilities in alignment with business strategy, customer needs, and regulatory requirements. Translates business objectives, user feedback, and market insights into product requirements, feature priorities, and success measures. Analyzes product performance, adoption trends, and key performance indicators to assess value realization and recommend product improvements. Partners with business, technology, and design stakeholders to support solution design, feature delivery, and user experience improvements across the product life cycle. Conducts market and competitive research to identify emerging trends, opportunities, and risks that influence product direction and differentiation. Performs development of business cases, product positioning content, and internal communications that articulate product value and roadmap priorities. Contributes to prioritization of product initiatives and enhancement requests to ensure resources are focused on high-value outcomes.

Key Responsibilities

Product Strategy and Roadmap

• Own product direction for Pro Control and Pro Control Batcher.
• Develop, maintain, and communicate an 18-month product roadmap aligned to customer needs, operational priorities, and business goals.
• Evaluate opportunities for product enhancement, feature expansion, system optimization, and innovation.
• Identify and recommend opportunities to apply Artificial Intelligence, analytics, and automation to improve system performance and decision-making.

Requirements Management

• Gather, define, and document business, functional, and system requirements.
• Create user stories, feature definitions, workflows, and acceptance criteria for development.
• Prioritize the product backlog based on customer impact, strategic value, technical feasibility, and urgency.
• Partner with development teams throughout design, build, test, and release activities.

Customer and Field Engagement

• Work directly with customers to understand operating environments, pain points, and opportunities for improvement.
• Support solution design that helps customers improve efficiency, throughput, reliability, and system performance.
• Conduct audits of existing systems to ensure software settings, system configurations, and integrated processes are functioning correctly.
• Recommend corrective actions, enhancements, or optimization opportunities based on audit findings and operational observations.

Cross-Functional Collaboration

• Coordinate closely with software, support, hardware, and implementation teams to ensure alignment on product needs and delivery expectations.
• Ensure support teams and hardware teams receive clear requirements and timely communication from software initiatives.
• Serve as a central point of coordination for product-related questions, requirements clarification, and field feedback.

Technical and Operational Support

• Apply working knowledge of feed mill operations, industrial controls, and integrated equipment in support of product decisions.
• Assist with troubleshooting, root cause analysis, and issue resolution related to software-controlled processes and equipment integration.
• Participate in a rotating on-call support schedule to support customer needs in a 24/7 operating environment.
• Travel approximately 30%–40% to support customer visits, audits, implementation efforts, and internal coordination.

Required Qualifications

• Bachelor’s degree in Engineering, Agricultural Engineering, Industrial Technology, Automation, Computer Science, or a related technical field; or equivalent combination of education and relevant experience.
• Experience in feed mill operations, batching systems, industrial automation, or related manufacturing environments.
• Demonstrated understanding of PLCs, automation logic, and software-controlled industrial processes.
• Working knowledge of mechanical and electrical systems in production or process environments.
• Experience gathering, documenting, and translating customer or business needs into product or system requirements.
• Strong written and verbal communication skills.
• Strong organizational and prioritization skills.
• Ability to work effectively across multiple teams and functions.
• Willingness and ability to travel 30%–40%.
• Willingness and ability to participate in a rotating on-call schedule.

Preferred Qualifications

• Experience in animal nutrition, feed manufacturing, or agricultural production systems.
• Experience in product ownership, product management, controls engineering, systems engineering, or applications engineering.
• Familiarity with SCADA, HMI systems, and industrial control platforms.
• Experience working in Agile or similar product development environments.
• Knowledge of Artificial Intelligence, predictive analytics, or advanced automation technologies in industrial applications.
• Experience supporting customer-facing technical solutions in field environments.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.