About Us:

Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don’t provide the access, assistance and modern tools that owners need to successfully grow their business.

We started Novo to challenge the status quo—we’re on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we’re excited to lead the small business banking revolution.

At Novo, we’re here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We’ve made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking.

Why Novo?

• Novo is a rapidly growing series B fintech startup with a mission-driven team that’s passionate about helping every small business in America
• Positive, inclusive, supportive culture cheering you on your journey
• We work with very new technologies and architecture patterns
• Offices in NYC and India.

Role Summary:

We're looking for a Procurement Analyst to own the day-to-day operations of Novo's third-party risk management (TPRM) and procurement process end to end. You'll be the person who keeps every vendor request moving chasing down documents, following up with stakeholders, and making sure nothing falls through the cracks between Legal, InfoSec, Compliance, and the business teams who requested the vendor in the first place.

This is a hands-on, individual contributor role for someone who's comfortable being the connective tissue across a lot of moving parts. You'll take full ownership of the Zip platform and the vendor lifecycle it manages, freeing up Finance to focus on strategic analysis rather than day-to-day process management.

About the Role:

• Own procurement operations end to end
• Manage the Zip platform for every vendor/procurement request, from intake through close-out
• Monitor renewal alerts, follow up with Deal Sponsors on upcoming renewals, and post renewal notifications in the Third Party Management Requests Slack thread
• Track vendor and contract records — pricing, terms, spend by department/category — and flag cost-savings or cancellation opportunities
• Keep due diligence moving
• Review new contracts/order forms for accuracy (cost, agreement type, legal entity) and run adverse media checks before routing for review
• Determine whether a vendor requires InfoSec review and, if so, gather the relevant due-diligence documents (SOC 2 reports, penetration test summaries, terms of use) directly from vendors or their trust centers
• Confirm the correct expense/procurement tagging category for each request
• Drive approvals to the finish line
• Chase internal stakeholders (Legal, InfoSec, Compliance, ELT) via Zip and the TPRM Slack channel to keep reviews and approvals moving, and follow up on any findings that need resolution
• Follow up with ELT/CEO to secure and log required approvals in Zip
• Coordinate contract execution, including routing agreements for signature via DocuSign, and retain fully executed agreements in Zip
• Partner cross-functionally
• Work with FP&A to make sure cost details are accurate and ready for Finance's review and approval (Initial/Final FP&A Review remain owned by Finance)
• Partner with Deal Sponsors and business stakeholders across departments to gather scope-of-work and data-access details
• Communicate procurement status and blockers clearly to stakeholders outside of procurement.

Requirements for the role:

• 1–3 years of experience in procurement, vendor management, sourcing, or a related operations role
• Strong organizational skills and comfort managing a high volume of concurrent requests with competing deadlines
• Clear written and verbal communication; comfortable proactively chasing internal stakeholders and external vendor contacts to keep requests moving
• Proficiency with spreadsheets; experience with procurement/vendor management platforms (e.g., Zip, Coupa, Ironclad) a plus
• A self-starter mentality: comfortable driving process with minimal oversight
• Sharp attention to detail across contract terms, vendor documentation, and Zip records.

Novo values diversity as a core tenant of the work we do and the businesses we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, role-specific, or any other protected characteristic.