Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

About the Commerce Platform Team

Commerce Platform is a foundational organization at Atlassian powering how products are packaged, priced, billed, and managed across the ecosystem. It underpins quoting, billing, subscription management, and payment orchestration across all Atlassian products and customer segments. As a Principal Technical Program Manager, you will lead high-visibility programs in close partnership with Product, Engineering, Finance, and Go-To-Market to build durable, scalable capabilities for the future.

Responsibilities

What you’ll do

• Drive Platform Strategy & Roadmaps: Partner with Product and Engineering leadership to define multi-year strategic roadmaps for core commerce capabilities (billing, quoting, subscription management, and payment processing).
• Translate Business Strategy into Execution: Connect enterprise business models, global tax rules, multi-currency strategies, and compliance requirements to clear platform milestones and cross-team delivery plans.
• Lead Flagship Commerce Programs: Orchestrate complex, multi-team programs from inception to rollout, including billing modernization, quote-to-cash process improvements, platform migrations, and financial controls.
• Drive Cross-Functional Alignment: Foster collaboration and shared accountability across Product Management, Engineering, Architecture, Finance, Tax, Billing Operations, and GTM teams.
• Champion Delivery & Operational Excellence: Establish structured governance, manage critical dependencies, identify operational risks early, and ensure predictable execution across major platform initiatives.
• Mentor & Elevate the TPM Practice: Coach and mentor peers across the organization, promoting best practices in program leadership, stakeholder management, and outcome-oriented delivery.

Impact you’ll have

• Scalable Business Backbone: Enable Atlassian’s long-term growth by delivering robust, scalable commerce and billing platform capabilities.
• Streamlined Customer & Operations Experience: Reduce operational friction across quoting, purchasing, and billing journeys for customers, partners, and internal teams.
• Financial Integrity & Compliance: Embed automated platform controls and audit-ready processes to ensure billing accuracy, prevent revenue leakage, and maintain compliance standards.
• High-Trust Cross-Organizational Delivery: Create alignment and shared momentum across disparate teams, unlocking faster time-to-market for monetization initiatives.

What we’re looking for

• Commerce & Quote-to-Cash Domain Knowledge: Strong understanding of commerce ecosystems, including billing systems, quoting/CPQ workflows, payment orchestration, subscription lifecycles, or financial ledger/ERP integrations.
• Platform & Product-Minded Leadership: Ability to treat internal teams, partners, and customers as platform stakeholders—framing problems through both a business value and system-capability lens.
• Cross-Functional Influence & Collaboration: Demonstrated success aligning diverse stakeholders across Engineering, Product, Finance, Operations, and senior leadership around a unified vision and plan.
• Mastery in Navigating Ambiguity: Proven track record of breaking down complex, multifaceted initiatives into structured roadmaps, clear milestones, and actionable workstreams.
• Strategic Problem-Solving & Operational Rigor: Strong capability in dependency mapping, risk mitigation, and establishing lightweight governance for large-scale business and technical programs.

Success in this role

Success means delivering a reliable, scalable Commerce platform that supports flexible monetization models, unifies cross-functional stakeholders around shared goals, and ensures high accuracy and operational efficiency across the entire customer purchasing lifecycle.

Qualifications

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

This role may also be eligible for benefits, bonuses, commissions, and equity.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.