Principal, software engineer - enterprise automation frameworks & support​

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Humana is committed to helping people achieve their best health by delivering innovative technology solutions that power exceptional member and provider experiences.

Principal Automation Engineer, Enterprise Automation Frameworks & Support is a senior technical leader responsible for defining, designing, and scaling enterprise-wide test automation strategies, frameworks, platforms, and AI-enabled quality engineering capabilities. This role serves as the enterprise automation authority across Humana's business segments, partnering closely with Engineering, Architecture, DevOps, Product, and Quality Engineering teams to accelerate software delivery through modern automation and intelligent quality practices.

Principal Automation Engineer, Enterprise Automation Frameworks & Support will lead the adoption of automation-first testing approaches, establish enterprise standards and frameworks, drive AI-enabled testing innovations, and provide technical leadership for quality engineering transformation initiatives. This individual will be responsible for designing scalable automation solutions leveraging technologies such as Selenium, Playwright, REST Assured, Tricentis Tosca, Azure DevOps (ADO), qTest, API automation frameworks, CI/CD pipelines, and AI-powered testing agents, while enabling delivery teams to achieve greater speed, reliability, and quality.

This role serves as a senior technical leader, providing hands-on engineering expertise and strategic direction to deliver scalable, high-quality software solutions. The Principal Software Engineer drives engineering standards, promotes reusable platforms and frameworks, and partners across the enterprise to accelerate innovation, enable modernization, and ensure consistent, reliable, and secure technology solutions across Humana.

Key Responsibilities

• Enterprise Automation Strategy
  • Working closely with Segment QE Architects, define and execute Humana's enterprise automation architecture strategy and roadmap to drive scalable, standardized, and innovative quality engineering solutions across the organization.
  • Create standards, reference architectures, patterns, and best practices for quality engineering and automation across all business segments.
  • Evaluate emerging automation technologies and AI-driven testing solutions to continuously improve engineering effectiveness.
  • Serve as the enterprise automation subject matter expert for modern quality engineering practices.
• Automation Framework Engineering & Platform Enablement
  • Design, develop, and maintain scalable, reusable automation frameworks using technologies including Selenium, Playwright, Tricentis Tosca, REST Assured, Cypress, Appium, and related tools.
  • Build and enhance automation solutions that support testing across cloud-native, microservices, API-first, web, mobile, and distributed application architectures.
  • Develop reusable automation components, libraries, utilities, templates, and accelerators to improve delivery efficiency and consistency.
  • Implement and maintain automation integrations within CI/CD pipelines using Azure DevOps and other enterprise delivery platforms.
  • Drive continuous improvements in automation stability, maintainability, execution speed, and overall test effectiveness.
  • Integrate automation solutions with enterprise tools including Azure DevOps, qTest, Tosca, Jira, and CI/CD ecosystems.
  • Enable end-to-end traceability across requirements, user stories, test cases, automation assets, defects, releases, and production outcomes.
  • Provide technical mentorship and guidance to Quality Engineers, SDETs, Automation Engineers, and development teams.
  • Create and maintain automation standards, best practices, technical documentation, playbooks, and training materials.
• AI-Powered Quality Engineering & Intelligent Testing
  • Define and implement AI-enabled testing strategies, tools, and practices across the organization.
  • Lead development and adoption of AI-based testing agents capable of test generation, self-healing automation, defect prediction, risk-based testing, and intelligent test execution.
  • Evaluate emerging Generative AI technologies and intelligent automation platforms for quality engineering use cases.
  • Establish frameworks for AI-assisted test design, automated script generation, and test maintenance optimization.
  • Partner with engineering teams to integrate AI capabilities into quality engineering workflows and delivery pipelines.
  • Drive innovation through intelligent automation and predictive quality analytics.
• DevOps, CI/CD & Engineering Excellence
  • Drive automation adoption within modern DevOps, CI/CD, and continuous testing practices.
  • Implement automated quality gates, validation frameworks, and shift-left testing strategies throughout the software development lifecycle.
  • Develop and optimize automation execution strategies supporting continuous integration, continuous delivery, and release readiness.
  • Partner with DevOps and Platform Engineering teams to improve automation environments, test infrastructure, and execution scalability.
  • Promote engineering excellence through automation-first approaches, code quality, and software craftsmanship practices.
  • Monitor and improve testing metrics, automation effectiveness, and quality outcomes to support reliable software delivery.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.
• 10+ years of software quality engineering, automation engineering, SDET, or software engineering experience.
• 8+ years of hands-on experience designing and implementing enterprise automation frameworks.
• Deep expertise with automation technologies including: Selenium, Playwright, Tricentis Tosca, Cypress, Appium, API Automation frameworks.
• Extensive experience with Azure DevOps (ADO), qTest, CI/CD pipelines, and DevOps practices.
• Strong programming skills in languages such as Java, C#, TypeScript, JavaScript, Python, or similar.
• Experience implementing automation solutions for web, API, microservices, cloud-native, and distributed applications.
• Strong understanding of Agile, DevOps, Continuous Integration, Continuous Testing, and Continuous Delivery practices.
• Excellent communication, leadership, consulting, and stakeholder management skills.

Preferred Qualifications

• Experience in healthcare, insurance, financial services, or other highly regulated industries.
• Experience implementing AI-driven testing tools and intelligent automation platforms.
• Experience building AI-based testing agents and autonomous quality engineering solutions.
• Knowledge of Generative AI, Large Language Models (LLMs), prompt engineering, and AI-assisted software testing.
• Experience with cloud platforms such as Azure, AWS, or GCP.
• Experience leading enterprise-wide quality engineering transformation initiatives.

Success Measures

• Increased enterprise adoption of standardized automation frameworks and automation platforms.
• Improved automation coverage, execution reliability, and maintenance efficiency across delivery teams.
• Measurable reduction in manual testing effort through intelligent automation and AI-enabled testing capabilities.
• Improved software quality through earlier defect detection and enhanced test effectiveness.
• Successful implementation of AI-powered testing agents and intelligent quality engineering capabilities.
• Enhanced visibility of quality metrics through actionable dashboards and enterprise reporting.
• Improved stakeholder satisfaction and business outcomes through scalable quality engineering solutions.

Work at Home Requirements:

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel:

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$156,600 - $215,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.