
Ashby
Sr. support operations manager
Hello! I'm Allie, Head of Support at Ashby. 👋 Support at Ashby is a strategic differentiator. As we've scaled, we've built out dedicated functions to support it: a Systems Engineer keeping our...

ACI Learning
·2 days agoACI Learning
·2 days agoLocation
remote, United States
Salary
$90k – $110k/yr
Commitment
Full Time
Level
Senior (5+ years)
Welcome to a new era of learning, where individuals and organizations come to transform goals into measurable success. At ACI Learning, we believe that anything worth doing is worth leading the way—with innovation, exceptional experiences, and impactful results.
We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we'll shape the future of skill-building and professional growth.
Imagine collaborating with over 200 of the brightest minds who are passionate, grounded, and dedicated to shaping the future of eLearning. Together, we're not just a team; we're a movement in one of the most exciting times in tech.
At ACI Learning, work isn’t just a job. It’s a passion we pour into every project, every day. We celebrate creativity, innovation, and the joy of doing what we love.
Are you ready to be part of something transformative? Dive into a world of collaboration, growth, and endless potential. Apply now and help lead the change!
ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform myACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations.
This is a broad, independently-run People Operations seat with real ownership over how it works, not a narrow lane where someone else makes the calls. Talent acquisition is the biggest focus (~60%), with payroll (~10%) and performance management, employee relations, advisory, and systems administration rounding out the rest (~30%).
This role is built as a first step, not a ceiling. There's real room to grow, whether that's building out a team, expanding scope, taking on compensation management for candidates who bring that background, or stepping into a more senior seat down the line. It's an especially strong move if you're already operating above your current title and ready for the autonomy and official scope to match, or if you're a talent acquisition professional looking to expand into the rest of People Operations.
One requirement we won't bend on: AI has to be part of how you work, not a tool you've heard of. If you haven't used AI to speed up sourcing, screening, payroll, or HR documentation, this isn't the seat.
Beyond the three focus areas above, you'll also cross-train across other parts of the People Operations function so you can provide backup support where needed, including:
This isn't a stretch ask on top of an already full plate, it's intentional. Over time, the expectation is that you grow into full ownership and management of HR and people-related processes across the function, operating in close alignment with the strategic direction and oversight the VP of People Operations provides. Someone who takes this on well has a real path toward a Director-level role down the line.
This description covers the major, most essential areas of responsibility for this role. It isn't an exhaustive list of every task, and as both you and the function grow, expect the scope of what you own to grow right along with it.
$90,000—$110,000 USD

Ashby
Hello! I'm Allie, Head of Support at Ashby. 👋 Support at Ashby is a strategic differentiator. As we've scaled, we've built out dedicated functions to support it: a Systems Engineer keeping our...
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