Outreach coordinator

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

The Rural Health Transformation Program (RHTP) Outreach Coordinator supports successful implementation of RHTP initiatives through stakeholder engagement, communications management, outreach coordination, and project support activities. This role serves as a key liaison among state agencies, healthcare providers, community organizations, program awardees, and other stakeholders to ensure timely communication, effective engagement, and coordinated execution of project activities.

The Outreach Coordinator collaborates closely with project leadership, workstream leads, and clients to support meeting facilitation, stakeholder communications, work planning, issue tracking, and deliverable management. This position requires strong organizational, communication, and relationship management skills, along with the ability to manage multiple priorities in a fast-paced environment.

Stakeholder Engagement and Outreach

• Coordinate engagement activities with healthcare providers, community-based organizations, government agencies, advocacy groups, and other RHTP stakeholders.
• Maintain stakeholder contact lists, engagement trackers, and communication records.
• Support planning and facilitation of advisory committee meetings, workgroups, listening sessions, interviews, focus groups, and stakeholder forums.
• Assist with the development and implementation of stakeholder engagement plans and outreach strategies.
• Coordinate meeting logistics, materials, follow-up communications, and action item tracking.
• Support efforts to ensure stakeholder participation is inclusive, collaborative, and responsive to program goals.

Communications Management

• Draft and distribute internal and external communications, including announcements, newsletters, meeting summaries, presentations, and outreach materials.
• Maintain communication calendars and support execution of communication plans.
• Coordinate review and approval processes for stakeholder-facing communications.
• Ensure communications are clear, consistent, accessible, and aligned with client and organizational requirements.
• Support development of project messaging and materials for meetings, webinars, and stakeholder events.

Project Management Support

• Assist in development and maintenance of project workplans, timelines, and milestone trackers.
• Monitor project activities and follow up on action items to support timely completion of deliverables.
• Coordinate meetings across multiple workstreams and maintain project documentation.
• Support status reporting, risk and issue tracking, and routine project management activities.
• Prepare meeting agendas, briefing materials, meeting notes, and summary reports.
• Maintain organized project files and communication records in accordance with project requirements.
• Provide administrative and coordination support to project leadership and workstream leads.

Collaboration and Relationship Management

• Build and maintain productive working relationships with clients, stakeholders, subcontractors, and internal project team members.
• Serve as a responsive point of contact for stakeholder questions and coordination needs.
• Collaborate across multiple project teams to ensure alignment of communications, outreach efforts, and project activities.
• Support continuous improvement efforts by identifying opportunities to streamline stakeholder engagement and project management processes.

Strong written and verbal communication skills, with the ability to develop stakeholder-facing materials, meeting summaries, presentations, and project communications. Proven ability to build and maintain effective relationships with clients, healthcare providers, community organizations, government agencies, and other stakeholders. Strong project coordination and organizational skills, including experience managing multiple priorities, tracking action items, and meeting deadlines. Experience planning and supporting meetings, workgroups, webinars, stakeholder engagement activities, and other outreach events. Ability to facilitate collaboration across multiple teams and workstreams while demonstrating sound judgment, professionalism, and customer service. Strong problem-solving and critical-thinking skills, with the ability to identify risks, escalate issues appropriately, and support implementation of solutions. Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, SharePoint, and Microsoft Teams, with strong attention to detail and commitment to high-quality work products.

Required Qualifications

• Bachelor's degree in Public Health, Public Administration, Communications, Health Policy, Healthcare Administration, Business Administration, or a related field.
• Two (2) to five (5) years of experience supporting stakeholder engagement, communications, project coordination, healthcare consulting, public sector initiatives, or related programs.
• Strong written and verbal communication skills.
• Demonstrated experience coordinating meetings, workgroups, or stakeholder engagement activities.
• Strong organizational skills with the ability to manage multiple projects and competing priorities simultaneously.
• Experience developing presentations, reports, meeting materials, and communication products.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
• Ability to work independently while collaborating effectively within cross-functional teams.

Preferred Qualifications

• Experience supporting Medicaid, public health, healthcare transformation, or state government initiatives.
• Familiarity with stakeholder engagement, community outreach, facilitation, or communications planning.
• Experience supporting large-scale, multi-stakeholder projects.
• Knowledge of healthcare delivery systems, health policy, or rural health programs.
• Experience using project management tools and collaboration platforms.

Working Conditions

Remote with frequent collaboration across internal and client teams. May require travel to client sites or stakeholder meetings, including rural communities, as project needs dictate. Must be located in New York state.

Supervisory Responsibility

May provide task-level guidance to analysts, coordinators, or junior team members. Does not typically have direct supervisory responsibility but may lead assigned workstreams, project tasks, or small project teams.

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Range: $82,000 - $90,000

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PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.